At Lumina, they’re not just another IT provider – they’re your partner in protection. For over 25 years, they’ve been supporting small businesses across Hertfordshire and surrounding areas with smart, simple, and secure IT solutions. From cybersecurity to reliable helpdesk support, they help clients work with confidence knowing their data, systems, and business are safe.
Small businesses are the heart of their community, and they take pride in delivering enterprise-grade security that just works – no jargon, no panic, no drama. Whether it’s helping a user who clicked the wrong link or recovering a lost laptop, we’ve got it covered.
They’re looking for a motivated and enthusiastic individual to join them as a 1st Line IT Support Apprentice. This is a fantastic opportunity for someone who’s passionate about technology, eager to learn, and ready to kickstart a career in IT. You’ll be working as part of their friendly helpdesk team, learning how to solve real-world problems and deliver excellent support to our clients.

DESIRED QUALITIES, SKILLS AND KNOWLEDGE:

• A confident communicator who enjoys helping others
• Friendly, professional, and a great team player
• Reliable and able to manage your time effectively
• A genuine interest in starting a long-term career in IT support
• GCSE Grade 5/C in English and grade 4/C in Maths is required for this role

Please refer the Job description for details