Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking.
Introduction: Robertson is seeking a skilled IT Architect to join our client.
Contract Dates: 6 months with potential to extend or convert
Pay Range: $115.24 to $137.25 per hour
Business Hours: Monday to Friday (Hybrid)

Job Responsibilities:

• Develop and implement a comprehensive architecture strategy that leverages AWS Connect, Salesforce, and the Adobe Experience product suite.
• Ensure seamless integration between these platforms to support business operations and digital marketing initiatives.
• Design scalable and secure solutions that meet business requirements and industry best practices.
• Ensure high availability and reliability of all systems, proactively identify areas for improvement, implementing redundancies and failover mechanisms as necessary.
• Work closely with cross-functional teams, including IT, marketing, sales, and customer service, to understand business needs and translate them into technical requirements.
• Utilize data analytics to assess the effectiveness of digital marketing strategies and make data-driven recommendations for improvement.
• Implement marketing automation and personalization strategies using the Adobe Experience product suite.
• Stay abreast of the latest trends and technologies in digital marketing and data/AI architecture.
• Identify and implement opportunities for process improvement and innovation.
• Conduct assessments of the technology stack to ensure optimal performance and compliance with industry standards.
• Maintain comprehensive documentation of system configurations, processes, and integrations.
• Develop and present reports on system performance, and project progress to stakeholders.

Experience & Qualification Requirements:

• 10+ years of experience
• Demonstrated strong ability to design and implement complex IT and digital marketing solutions
• Expert level of technical knowledge and understanding of IT architecture, application systems design, and integration with large-scale deployments
• Proven experience in operations and digital marketing, with a strong focus on AWS Connect, Salesforce, and the Adobe Experience product suite
• Strong understanding of cloud computing, Operations contact center systems, and digital marketing technologies

Personal Attributes:

• Excellent problem-solving skills and the ability to work effectively in a fast-paced environment
• Strong communication and collaboration skills, with the ability to work with diverse teams

• Develop and implement a comprehensive architecture strategy that leverages AWS Connect, Salesforce, and the Adobe Experience product suite.
• Ensure seamless integration between these platforms to support business operations and digital marketing initiatives.
• Design scalable and secure solutions that meet business requirements and industry best practices.
• Ensure high availability and reliability of all systems, proactively identify areas for improvement, implementing redundancies and failover mechanisms as necessary.
• Work closely with cross-functional teams, including IT, marketing, sales, and customer service, to understand business needs and translate them into technical requirements.
• Utilize data analytics to assess the effectiveness of digital marketing strategies and make data-driven recommendations for improvement.
• Implement marketing automation and personalization strategies using the Adobe Experience product suite.
• Stay abreast of the latest trends and technologies in digital marketing and data/AI architecture.
• Identify and implement opportunities for process improvement and innovation.
• Conduct assessments of the technology stack to ensure optimal performance and compliance with industry standards.
• Maintain comprehensive documentation of system configurations, processes, and integrations.
• Develop and present reports on system performance, and project progress to stakeholders