Sign up with

Already have an account? Log in here

Need some help?
Talk to us at +91 7670800001

IT Asset Management Architecture and Design at ZENSAR TECHNOLOGIES SINGAPORE PTE LTD

Pune, maharashtra, India -

Full Time

Start Date

Immediate

Expiry Date

30 Aug, 26

Salary

0.0

Posted On

01 Jun, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT Asset Management, Endpoint Management, Deskside Support, IMAC Activities, SLA Management, Software Deployment, Patching & Updates, Hardware Troubleshooting, Microsoft Products, Inventory Control, Security Baselining, Technical Coaching

Industry

IT Services and IT Consulting

Description

HERE'S HOW YOU'LL CONTRIBUTE: Key responsibilities will be: * Assist and support front-line operation support teams in solving advanced technical issues with guidance and coaching. * Be the liaison with Engineering teams collaborating for resolution of complex desktop problems, communicate technical information and implementation of corrective and innovative solutions to front-line operations support teams. * Provide break-fix support for Lab IT workstations and associated peripherals * Execute IMAC (Install, Move, Add, Change) activities for lab IT assets * Ensure timely resolution of incidents in line with defined SLAs * Deliver hands-and-feet support for remote network, server, and infrastructure teams * Support end-to-end asset lifecycle activities, including provisioning, tracking, movement, and decommissioning * Resolve escalated cases and advanced technical scenarios related to Endpoint Management Software, Applications, Microsoft products, and hardware and peripherals. * Work with front-line operation teams in implementing of new endpoint initiatives, providing associated training and Knowledge Articles as required for end-user support global teams. * Software and Application deployments, including targeting & packaging, patching & updates, inventory control, and security baselining. * Support automated management process for employee endpoints, providing them a seamless and efficient end-user experience to enable productivity. * Monitor and analyze gaps building processes to rationalize, troubleshoot and escalate technical problems with endpoint management clients, client inventory, application deployments and security patching.

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

Provide advanced technical deskside support and manage the end-to-end lifecycle of IT assets, including provisioning and decommissioning. Collaborate with engineering teams to resolve complex desktop issues and implement endpoint management initiatives.