IT Asset Manager at Presbyterian Healthcare Services

Albuquerque, New Mexico, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Jan, 26

Salary

40.03

Posted On

22 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT Service Management, Process Management, Documentation, Asset Management, Collaboration, Training, Data Entry, Problem Resolution, Equipment Handling, Inventory Management, Communication, Teamwork, Technical Support, Process Improvement, Monitoring, Reporting

Industry

Hospitals and Health Care

Description

Overview Presbyterian is seeking a IT Asset Manager. The person in this position will provide a single point of contact for a single IT Service Management process, responsible for planning and coordination of day-to-day activities required to carry out, monitor and report on the process for which they are responsible. Make changes in the process as required, and manages the process end-to-end so as to ensure optimal overall performance. Responsible for managing all process documentation and supporting all enhancements to the process. Partners with the Technical Subject Matter Experts to provide process requirements for building or modifying tools that support the process. This is a Full Time position - Exempt: Yes Job is based at Rev Hugh Cooper Admin Center Work hours: Weekday Schedule Monday-Friday Preferred Qualifications: Receive, store, and stage equipment/assets at the dock; notify departments for inspection and check-in, tag assets, enter data, and support delivery to requesting teams. Verify packages and receipts against Purchase Orders, record in systems, note discrepancies, and start resolution as needed. Work effectively in both remote and warehouse settings; unload shipments safely, moving pallets with pallet jack, able to lift 50 lb. packages/boxes, organize and prepare them for receiving. Collaborate with the team to train members, document procedures, and improve asset management processes. Qualifications Associate degree in related technical/business area plus 0-2 years of experience in IT. 3 years additional experience can be substituted in lieu of degree Responsibilities Assists with the design, development and maintenance of one of the processes and related procedures within the ITSM Lifecycle. Assists with the planning and management of support for the process and for the toolset supporting the process Assists with coordinating interfaces between ITSM process and other service management processes Assists with the monitoring of the effectiveness of the process and makes recommendations for improvement. Assists with the production of management information through the definition of CSFs and KPIs for the process within area of responsibility Benefits About Presbyterian Healthcare Services Presbyterian offers a comprehensive benefits package to eligible employees, including medical, dental, vision, disability coverage, life insurance, and optional voluntary benefits. The Employee Wellness Rewards Program encourages staff to engage in health-enhancing activities - like challenges, webinars, and screenings - with opportunities to earn gift to earn gift cards and other incentives. As a mission-driven organization, Presbyterian is deeply committed to improving community health across New Mexico through initiatives like growers' markets and local partnerships. Founded in 1908, Presbyterian is a locally owned, not-for-profit healthcare system with nine hospitals, a statewide health plan, and a growing multi-specialty medical group. With nearly 14,000 employees, it is the largest private employer in the state, serving over 580,000 health plan members through Medicare Advantage, Medicaid, and Commercial plans. AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses. Maximum Offer for this position is up to USD $40.03/Hr. Compensation Disclaimer The compensation range for this role takes into account a wide range of factors, including but not limited to experience and training, internal equity, and other business and organizational needs.

Responsibilities

The IT Asset Manager is responsible for planning and coordinating day-to-day activities related to IT service management processes. They manage process documentation and partner with technical experts to enhance tools supporting these processes.