The IT Asset Support Officer is responsible for the hands-on management of IT hardware assets across their lifecycle—from procurement and distribution to collection and disposal. This role ensures accurate record-keeping, supports stock control processes, and liaises with internal customers and external suppliers to maintain smooth operations.

SKILLS & EXPERIENCE

• Experience in IT support, logistics, or asset management.
• Strong organisational and record-keeping skills.
• Ability to lift and transport IT equipment safely.
• Excellent communication and customer service skills.
• Familiarity with inventory systems and reporting tools.

ABOUT US

NTT Ltd. is a global ICT provider, employing more than 40,000 people in a diverse and dynamic workplace, and delivering services in over 200 countries and regions. We partner with organizations around the world to shape and achieve outcomes through intelligent technology solutions. For us, intelligent means data driven, connected, digital, and secure.
NTT is proud to be an equal opportunity employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category

• Device Fulfilment & Distribution
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• Manually hand over approved computer orders to requestors.

• Coordinate with requestors to ensure timely and accurate delivery of devices.
• Asset Recovery & Disposal
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• Collect old or decommissioned devices for e-waste processing.

• Transport devices to designated e-waste collection points (e.g., basement drop-off).
• Inventory Management
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• Maintain accurate records of asset movements and status.

• Conduct regular stock takes and update asset registers.
• Prepare and submit weekly inventory and activity reports.
• Logistics & Coordination
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• Retrieve devices from storerooms and prepare them for deployment or disposal.

• Liaise with suppliers for deliveries, pickups, and issue resolution.
• Customer & Stakeholder Engagement
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• Act as a point of contact for internal customers regarding device requests and returns.

• Provide updates and support to stakeholders on asset-related queries.