Mandarin Oriental Downtown, Dubai is looking for an IT Assistant to join our IT team.
Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.
Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.
Nestled in the city’s heart, Mandarin Oriental Downtown, Dubai offers a stunning fusion of modern design with a touch of oriental flair, redefining hospitality standards.
With unparalleled views of Dubai’s skyline, the iconic Burj Khalifa, and the sparkling Arabian Sea, this urban retreat offers 224 luxury Residences and 259 Rooms & Suites.
Going beyond traditional hospitality, Mandarin Oriental Downtown, Dubai is not just a hotel but a lifestyle destination, offering relaxation, luxury, and memorable experiences.

• Provide daily IT support to both colleagues and guests, including second-line and weekend support.
• Assist with routine IT tasks and troubleshoot technical issues as needed.
• Deliver dedicated Audio Visual support, including preventive maintenance and event setup.
• Support meetings and events with IT-related AV services.
• Follow up on project tasks as part of ongoing project management responsibilities.
• Monitor and assist with cybersecurity operations and ensure compliance with security protocols.