Job Title: IT Assistant (1–2 Years Experience)
Location: Sharjah
Job Type: Full-Time
Industry: Hospitality
Salary: 2500-3000

JOB SUMMARY:

We are looking for an enthusiastic and reliable IT Assistant with 1–2 years of hands-on experience to join our growing team. The ideal candidate will be responsible for providing day-to-day technical assistance, troubleshooting issues, and supporting users with hardware, software, and network-related concerns.
This is a great opportunity for someone looking to grow their IT career in a fast-paced and supportive environment.

REQUIREMENTS:

• Diploma or Bachelor’s degree in IT, Computer Science, or related field
• 1 to 2 years of experience in an IT support/helpdesk environment
• Working knowledge of Windows OS, MS Office, and basic networking
• Familiarity with Office 365, printers, and remote desktop tools
• Strong communication and problem-solving skills
• Ability to work independently and manage multiple tasks

• Respond to technical support requests via phone, email, or in person
• Install and configure computer systems, printers, and mobile devices
• Troubleshoot software and hardware issues
• Support users with MS Office, Windows OS, and email systems
• Perform routine maintenance, system updates, and backups
• Log issues and solutions into the helpdesk/ticketing system
• Assist in maintaining IT inventory and documentation
• Support onboarding/offboarding of employees from an IT perspective