IT Assistant at Veetee Ltd
Rochester ME2 4LT, , United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

03 Dec, 25

Salary

25500.0

Posted On

03 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Interpersonal Skills, Technology, It, English

Industry

Information Technology/IT

Description

Do you want to be part of a team where you will learn a lot more than the average IT Assistant, where you can really make the role your own?
Apply now!

REQUIREMENTS:

  • A strong team player with the ability to work independently when necessary.
  • A keen interest in IT and staying up to date with the latest trends in technology.
  • Ability to manage multiple tasks and prioritise effectively.
  • Professional, courteous, and adaptable, with a proactive approach to IT challenges.
  • Strong interpersonal skills. Ability to communicate effectively with colleagues of all levels, external suppliers and clients.
  • Motivated, with a creative approach to problem-solving and a keen eye for detail.
  • 3 GCSEs or equivalent, including Maths and English.

How To Apply:

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Responsibilities
  • Providing technical support to colleagues, both remotely and on-site, resolving IT issues efficiently and professionally.
  • Responding to incoming support requests in person, over the telephone, and via the firm’s IT helpdesk.
  • Troubleshooting hardware and software issues across a range of devices including laptops, desktops, printers, and mobile devices.
  • Assisting with the installation, configuration and maintenance of software applications, operating systems, and hardware systems.
  • Maintaining accurate records of IT issues and resolutions in the IT helpdesk.
  • Providing training and guidance to colleagues on IT best practices and use of software systems.
  • Monitoring the email quarantine system.
  • Liaising with external IT providers to resolve issues where necessary.
  • Assisting with user account management and system security tasks as required.
  • Documenting IT processes and maintaining accurate inventory records.
  • Working with the IT Manager to ensure the smooth and secure running of all IT systems and equipment.
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