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IT Associate at Reco Equipment Inc

Union, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Jul, 26

Salary

44000.0

Posted On

18 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Help desk support, Troubleshooting, Network support, Computer hardware setup, Software support, Communication, Fast learner, Technical support, Infrastructure setup, Problem solving

Industry

Machinery Manufacturing

Description

Description RECO EQUIPMENT, INC. is a full line distributor supplying heavy and compact equipment - new, used, and rental. Our product lines are supported by Parts & Service departments at our branch locations. For more information on RECO Equipment, Inc., please visit www.recoequip.com. PRODUCT LINES: Linkbelt, RokBak, Liebherr, Hitachi, Cummins engines, Isuzu engines. We hire individuals who exhibit the following COMPANY CORE VALUES: Authenticity, Hard Working, Professional, Loyal, and Solution Driven! Requirements RESPONSIBILITIES: Responsible for running the corporate help desk to support the EBS business system, basic network, and computer issues, and assist technicians with manufacturer software, Responsible for all front line troubleshooting in IT Responsible for escalating all unsolved issues to the IT Manager Responsible for being thorough and not give up in the resolving of problems Responsible for all manufacturer software setup and support Responsible for setting up all-new desktop and laptop computers and maintaining same Responsible for working with the IT Manager on all new location setup of IT infrastructure Other duties as assigned by management REQUIREMENTS (Skills, Technology, and Physical Requirements) Valid driver’s license and must meet General Liability driving requirements in order to operate a company vehicle when necessary. Lift equipment (10-75 pounds regularly) Able to climb ladders Operate basic hand tools, such as drills, saws, and wire fishing equipment Must have good computer skills Must be a fast learner Must be a good communicator and able to interact with and interpret issues over the phone Must be able to travel as required (1-4 weeks per quarter)

Responsibilities

The IT Associate is responsible for managing the corporate help desk, troubleshooting IT issues, and supporting the EBS business system. They will also handle hardware setup, manufacturer software support, and assist with IT infrastructure at new locations.