IT Associate at Squishable

Washington, District of Columbia, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Jan, 26

Salary

25.0

Posted On

07 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Problem-Solving, Critical Thinking, Attention To Detail, Organization, Time Management, Prioritization, Troubleshooting, Communication, Customer Service, Interpersonal Skills, Technical Support, Software Installation, Hardware Installation, Security Measures, Compliance Monitoring, Efficiency Assessment

Industry

Manufacturing

Description

Squishable is a close-knit team of designers, artists, pop culture-fanatics, and lovers of all things adorable. Together we create the cutest, cuddliest, (and sometimes downright unusual) plush and lifestyle products in the world. With the millions-strong Squishable fan community cheering us on (and a lot of cupcakes, coffee, and karaoke) we make people say "awww." Our offices are in a sunny Soho loft in NYC, and downtown Washington DC. Summary: An IT Associate at Squishable is in charge of setting up, managing, and troubleshooting the technology systems the business uses to maintain computer and software networks. Responsibilities Review diagnostics and assess the functionality and efficiency of systems Implement security measures Monitor security certificates and company compliance of requirements Offer technical support to company staff and troubleshoot computer problems Install and update company software and hardware as needed Anticipate and report the cost of replacing or updating computer items Skills and Qualifications 2-3 years of professional experience Portfolio shows a proficiency with illustration in a variety of styles Working knowledge of relevant operating systems, software, and programming Excellent problem-solving and critical thinking skills Keen attention to detail Good organization, time management, and prioritization Efficient troubleshooting abilities Effective communication skills, including speaking, writing, and active listening Great customer service and interpersonal skills Pay is $25 an hour This role is required to commute to our DC office (4-5 days out of the week) Benefits: 100% employer-paid health insurance 100% employer-paid short-term disability, long-term disability, and life insurance 18 PTO days annually, plus floating and employer-paid holidays 401k with 3% company match Dental, Vision, and Supplemental Life Insurance Opportunities for travel to events and store activations A fast-moving, highly creative team that gets things done (and has fun doing it) At Squishable.com, Inc. we value, celebrate, and support diversity and inclusivity across our community and we are proud to be an Equal Opportunity Employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skillsets. We do not discriminate against any applicant’s race, color, religion, sex, gender identity, gender expression, sexual orientation, national origin, age, disability, or veteran status. CCPA disclosure notice here.

Responsibilities

The IT Associate is responsible for setting up, managing, and troubleshooting the technology systems used by the business. This includes reviewing diagnostics, implementing security measures, and providing technical support to staff.