REQUIREMENTS

• 1 to 3 years of experience in IT support, AV, or a related technical field
• Familiarity with computers, networks, and audiovisual equipment
• Experience with Google Workspace, Microsoft 365, and Windows operating systems
• Ability to use basic hand tools (drills, screwdrivers, cable testers)
• Strong problem-solving skills and eagerness to learn on the job
• Excellent communication skills with a calm and professional demeanor
• Willingness to work flexible hours—including occasional evenings, weekends, or overnights based on event or business needs
• Hospitality experience is a plus, but not required

THE ROLE

Chetola Resort is seeking a technically skilled and service-oriented IT & AV Support Technician to help maintain and improve the resort’s technology infrastructure and event support services. This hands-on position plays a key role in supporting daily IT operations, AV setups, and systems troubleshooting across departments including lodging, dining, spa, events, and administration.
Working closely with both the Assistant IT Director and Director of IT, you’ll support resort-wide hardware, software, and audiovisual needs—ensuring systems remain stable, secure, and ready to support exceptional guest service. As a key member of our IT and AV team, you’ll have opportunities to expand your technical knowledge and explore pathways into senior IT roles, AV coordination, or systems administration. You’ll work in a collaborative environment that supports continuous learning and resort-wide teamwork.