IT/AV Technician at TRYON EQUESTRIAN PROPERTIES LLC

Mill Spring, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

20 Apr, 26

Salary

0.0

Posted On

20 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Assistance, Troubleshooting, Customer Service, Audio/Visual Equipment, Network Troubleshooting, PC Hardware, Mac Operating Systems, Google Applications, Mobile Devices, System Administration, Live Production, Analytical Skills, Problem-Solving, Interpersonal Skills, Organizational Skills, Attention to Detail

Industry

Entertainment Providers

Description

Description We are looking for a skilled Information Technology / Audiovisual Technician to provide fast and professional technical assistance for audio/video systems, computer systems, and networking. The Information Technology / Audiovisual Technician must have solid technical knowledge, production experience, and be able to communicate effectively to the end user. They must also be customer-oriented and patient when dealing with difficult customers. The Information Technology / Audiovisual Technician will troubleshoot all audiovisual and information technology issues, including live PA, audio, video, software, hardware, and networking. Essential Functions Ability to handle concurrent requests and multitask. Ability to professionally interact with all areas and levels of the company. Troubleshoot network issues, hardware issues, printer issues, and software issues for a variety of programs and operating systems. Receive calls for assistance from staff by phone, email or in person and to log, resolve, or distribute those calls to the appropriate staff members. Perform hands-on updates, repairs, configuration, and end user training of corporate information technology equipment, to include Computers, Mobile Devices, Multi-Function Copiers, Telecommunication/Collaboration devices, and Audio/Visual technologies. Setup and operate the PA and lighting equipment for live events. Repair and maintain audio equipment. Perform installations involving mounting racks, amplifiers, speakers, and pulling speaker cables. Perform installations involving pulling and terminating CAT cable, as well as setting up and neatly installing electronic components. Knowledge, Skills, and Abilities Ability to effectively communicate Ability to multi-task and work well under pressure. Strong analytical and problem-solving skills. Excellent customer service and interpersonal skills. Excellent organizational and follow-up skills with strong attention to detail. Knowledge of the installation, configuration, and troubleshooting of PC hardware components. Knowledge of and experience with PC and Mac operating systems. Knowledge of various commonly used Windows and Mac OS desktop/server applications. Knowledge of Google applications. Familiarity with supporting and troubleshooting mobile devices. Experience with systems administration, including system maintenance, workstation support, security services, and Active Directory. Familiarity with networking technologies, and network troubleshooting. knowledge of live production. knowledge of audio and video equipment. Competence with hand and power tools. Competence with the installation of audio equipment and electronics. Education and Experience: Live Audio Production Associate degree in Computer Science or a related field (preferred). Physical Demands: The ability to lift 50-75 pounds on a regular basis. The ability to work outdoors in all seasons, even during inclement weather. The ability to climb ladders and work in high places. Benefits: Dental insurance Health insurance Paid time off Vision insurance Schedule: 8 hour shift Day shift Weekend availability Education: High school or equivalent (Required) Experience: IT / AV: 2 years (Preferred)

Responsibilities

The IT/AV Technician will provide technical assistance for audio/video systems, computer systems, and networking. They will troubleshoot issues and perform hands-on updates, repairs, and installations.