Within the Solution Delivery team at AXA Assistance, the IT Business Analyst & IT Owner plays a crucial role in the technological transformation of the company. Acting as a bridge between IT and business needs, you will be responsible for overseeing the application lifecycle, both for projects and daily operations. The goal is to ensure seamless integration between various applications while ensuring that penetration tests and disaster recovery tests are effectively planned and that all information is up to date. By collaborating closely with stakeholders, you will contribute to the delivery of technology solutions that support the strategic objectives of AXA Partners.

Your daily tasks:

• You will operationally manage the delivery of Business As Usual (BAU) activities and oversee corrective and evolutive maintenance.
• You will report on service levels (SLAs) to Europe IT Management and business teams.
• You will anticipate and deliver the IT refresh roadmap for your functional perimeter.
• You will assess business demands in terms of technology choices, workload, and budget.
• You will implement a continuous improvement approach by defining KPIs to manage solutions performance.
• You will collaborate with project leaders and business analysts to ensure the successful delivery of new solutions.
• You will promote operational synergies and optimizations at the regional level, including within the application landscape.
• You will actively participate in the regional IT community to share best practices and new standards.

Votre Profil

Must-have competences:

• You have 5 to 7 years of experience in software development and business requirements analysis.
• You possess at least 5 years of experience in IT management, including project and program management.
• You have proven experience in IT portfolio management with rigorous cost tracking.
• You can work under pressure while respecting deadlines.

Nice to have:

• You have experience in contractor or vendor management, ideally 3 to 5 years.
• You possess team management skills, with experience in direct reporting.
• You are comfortable with international projects involving local and offshore resources.
• You have knowledge of existing and emerging technologies, along with a solid technical background.

AXA aims to be a reflection of the diverse society in which we live and has therefore been pursuing a policy of active diversity, non-discrimination, and equal opportunities for many years. In this context, we guarantee equal treatment and access to recruitment, regardless of age, origin, cultural background, disability, gender, sexual orientation, or other characteristics.
A propos d’AXA
Le Groupe AXA est un leader mondial de l’assurance et de la gestion d’actifs, avec 160 000 collaborateurs au service de 105 millions de clients dans 62 pays.
Nous protégeons et conseillons nos clients à chaque étape de leur vie, en proposant des produits et services qui répondent à leurs besoins dans les domaines de l’assurance, de la prévoyance, de l’épargne et de la gestion des actifs.
Notre mission: Donner à chacun les moyens de vivre une vie meilleure.
Nos valeurs: Customer first, Intégrité, Courage et One AXA
A propos de notre entité
AXA Partners is an AXA transversal business unit offering a wide range of solutions in assistance services, travel insurance and credit protection.
AXA Partners’ role is also to implement innovative solutions emerging from the AXA Innovation unit.
Combining passion with advanced expertise, we design and deliver worldwide solutions for partners and communities. We protect what matters, when it matters.
Pourquoi nous rejoindre ?
By joining AXA Partners, you will work in a responsible company, which offers a real culture of expertise & diversity. Our focus is on accelerating the development of everyone’s skills, whilst offering attractive and competitive compensation and opportunities for professional development and growth.
Additionally, at AXA, we work to make a real difference to people - when amazing things happen and when we create opportunities for a better life, the feeling of pride is extraordinary.
Join a company that helps protect the forests! At AXA Partners, we plant a tree for every new recruit (with a permanent contract)

• You will operationally manage the delivery of Business As Usual (BAU) activities and oversee corrective and evolutive maintenance.
• You will report on service levels (SLAs) to Europe IT Management and business teams.
• You will anticipate and deliver the IT refresh roadmap for your functional perimeter.
• You will assess business demands in terms of technology choices, workload, and budget.
• You will implement a continuous improvement approach by defining KPIs to manage solutions performance.
• You will collaborate with project leaders and business analysts to ensure the successful delivery of new solutions.
• You will promote operational synergies and optimizations at the regional level, including within the application landscape.
• You will actively participate in the regional IT community to share best practices and new standards