Join our Toronto office as an IT Business Analyst II, focusing on translating business needs into effective technology solutions. Embrace a collaborative environment where analytical skills pave the way for impactful innovations.

As an IT Business Analyst with over five years of experience, you will play a key role in the SDLC process. Analyzing complex data and documenting requirements, you will foster collaboration between business and IT teams. Your expertise will help enhance service quality and scalability across enterprise processes.

Key Responsibilities:

• Define and prioritize requirements based on enterprise goals

• Analyze current systems and identify gaps in processes

• Partner with teams to validate IT solutions

• Develop clear project documentation including BRDs and user stories

• Manage changes and assess impact on operations

Requirements:

• 5+ years in IT Business Analysis, preferably in retail/service

• Robust experience in Agile/Scrum practices

• Proficient in tools like Jira, Confluence, and Visio

• Excellent communication and visualization skills

• Ability to manage requirement changes effectively