Job Description: IT Business Analyst
Location: Singaporeans / PRs only (Onsite / Remote with onsite availability)

COMPANY DESCRIPTION:

USEA Global specializes in providing background music, scent fragrance, in-store radio advertising, smart digital signage, HR solutions, and on-site installation of sound speakers and cabling services. With expertise in Asian consumer psychology and in-store operations dynamics, USEA Global serves more than 750,000 outlets across the Retail, F&B, and Hospitality sectors. As a psych-tech company, USEA Global leverages data analysis to optimize buying probabilities for clients and maximize profitability across services offered.

KEY REQUIREMENTS:

· Bachelor’s degree in IT, Business Information Systems, or a related field.
· Minimum 3–5 years of experience as a Business Analyst in IT Development projects.
· Excellent verbal and written communication skills in English.
· Strong analytical and problem-solving skills.
· Proficient in creating documentation, process diagrams, and workflows.
· Experience with Agile/SCRUM methodologies is a plus.
· Demonstrated ability to manage timelines, dependencies, and critical paths effectively.
· Ability to work both independently and collaboratively in a fast-paced environment.
· Willingness to travel to Singapore/Malaysia for onsite support when required.
· We encourage candidates of all experience levels to apply, including those with higher expertise and corresponding salary expectations.
· We regret only shortlisted candidates will be notified.
Job Types: Full-time, Contract
Contract length: 12 months
Pay: $3,000.00 - $4,000.00 per month

Schedule:

• Monday to Friday

Education:

• Bachelor’s or equivalent (Preferred)

Experience:

• IT Business Analyst: 3 years (Preferred)

License/Certification:

• CBAP – IIBA (International Institute of Business Analysis) (Preferred)

Location:

• Singapore 388410 (Required)

Work Location: Hybrid remote in Singapore 38841

· Coordinate between product owners and development teams to ensure alignment on requirements, priorities, and deliverables.
· Plan and manage critical paths for project timelines, identifying dependencies and mitigating risks to meet deadlines.
· Gather and analyze business requirements from stakeholders.
· Document workflows, processes, and system specifications.
· Collaborate with developers to design and implement solutions.
· Conduct user acceptance testing (UAT) and support system rollout.
· Provide training and user support post-implementation.