ABOUT THE BUSINESS:

Packware is a family-owned business and one of the leading wholesale suppliers of disposable products in Melbourne. At Packware, we proudly serve a wide range of industries, including cafes, restaurants, function centres, caterers, and aged care centres. Based in Melbourne, Packware supplies a full range of disposable food packaging and cleaning supplies. Packware aims to provide both retail and wholesale customers with the highest quality products at highly competitive prices, offering exceptional value for money.
We currently have an exciting opportunity for a passionate and energetic ICT Business Analyst to join our team. This is a fantastic opportunity for anyone who is looking to increase their skillset and advance their career with a good size organization.

QUALIFICATIONS, EDUCATION, EXPERIENCE, AND ABILITIES REQUIRED:

Qualifications/Education: Relevant bachelor IT degree or higher qualification

EXPERIENCE/ KNOWLEDGE

• At least 1 year of relevant experience as ICT Business Analyst

ESSENTIAL SKILLS AND REQUIREMENTS

• Excellent verbal and written communication skills (bilingual preferred for dealing with our suppliers)
• Strong work ethic and desire to grow and develop your career.
• A self-motivated, confident, achiever
• Customer service focused, and a team player.
• Excellent communications and negotiation skills.
• Excellent organizational skills.
  How to Apply: To take the next step in your career, simply ‘Apply for this job’ and attach a copy of your cover letter and resume.
  Job Type: Full-time
  Pay: $70,000.00 – $75,000.00 per year

Benefits:

• Parental leave
• Work from home

Schedule:

• 8 hour shift

Supplementary Pay:

• Penalty rates

Work Authorisation:

• Australia (Required)

Work Location: In person
Application Deadline: 22/02/2025
Expected Start Date: 22/01/202

ABOUT THE ROLE: ICT BUSINESS ANALYST

Location of work: 13 Lennox street, Moorabbin, Vic 3189
Employment type: Permanent, full time
Hours of work: 38 hours per week
Salary: $70,000 - $75,000 + Guaranteed Superannuation

TASK AND RESPONSIBILITIES:

• Documenting and communicating IT business requirements.
• Effectively communicating your insights and plans to cross functional team members and management.
• Taking accountability for the deployment of effective solutions, including the formulation, adoption, and execution of system test plans, with the aim of guaranteeing a system’s quality and integrity that meet acceptable standards.
• Gathering critical information from meetings with various stakeholders and producing useful reports.
• Providing leadership, training, coaching, and guidance to junior staff.
• Allocating resources and maintaining cost efficiency.
• Managing projects, developing project plans, and monitoring performance.
• Leading requirement workshops – presenting and managing communications, managing impact assessments.
• Writing detailed technical design documentation with the thorough process and workflows.
• Working closely with delivery teams to ensure effective consulting, communications, and delivery.
• Creating functional specifications to guide system developers in their work.
• Prioritising initiatives based on business needs and requirements.
• Serving as a liaison between stakeholders and users.
• Managing competing resources and priorities.