OTR. MAKING LIFE EASY.

We are seeking an experienced IT Business Analyst to bridge the gap between IT and the business by leveraging data analytics to assess processes, define requirements, and deliver actionable, data-driven insights to executives and stakeholders. This role plays a critical part in guiding the business toward improved processes, products, services, and software solutions—while supporting cost mitigation, benefit realization, opportunity identification, and a deeper understanding of the organization’s strengths and weaknesses.
Reporting to the Senior Payments Manager, the IT Business Analyst will collaborate with both internal and external stakeholders to define and document payment solutions, ensure regulatory and operational compliance, and contribute to shaping the overall payments roadmap. The analyst will serve as a subject matter expert in card payments, including EMV, eCommerce, fuel cards, and loyalty programs.
Additionally, this role supports reporting, scheduling, escalation, tracking, and communication efforts for the team. A strong commitment to delivering professional services and high-quality support to both the team and the wider business is essential for success.

WHO WE ARE

OTR is a revolutionary convenience brand that has grown from a South Australian icon to a national leader in convenience and fuel. Since its inception in 1984, OTR has consistently been amongst the fastest-growing convenience brands in the country, boasting a network of over 200 unique outlets.
Today, OTR is part of the Viva Energy group – an ASX-listed powerhouse with a driving ambition to become Australia’s largest convenience retailer. Our combined network of more than 1,000 convenience locations around the country brings together Viva Energy Australia’s incredible national footprint and OTR’s history of industry-leading innovation. There has never been a more exciting time to join our team as we set out to redefine the retail landscape in Australia.

Please refer the Job description for details