Business Unit: Professional Services
Reporting To: Head of Professional Services
Location: Panaji, Goa
Job Type: Work from office

SKILLS REQUIRED:

• Should be well versed in the Travel Industry and Domain.
• Demonstrable evidence of analysing and documenting complex business processes.
• Demonstrable experience writing requirements specifications for Information Systems.
• A proven track record in Software Development.
• End-to-end experience of the project lifecycle.
• Experience in Agile.
• Proven experience interacting directly with end users – customer-facing role.
• Experience in working on system integrations via API.
• Excellent written and verbal communication and interpersonal skills.
• Willingness to travel to ODL client sites as required.
• Desire and willingness to travel to client sites to conduct training workshops.

EXPERIENCE REQUIRED:

• 3-5 years of relevant experience in IT Business Analysis

EDUCATIONAL QUALIFICATIONS:

• Graduate in relevant IT field
• Preferable in Software Engineering

• Engaging with clients to gather, understand, and transmit the business requirements for

the project, and translate these into functional specifications and detailed test plans.

• Creating BRDs, FRDs, and user stories
• Analyse and document business processes.
• Document workflows and results of business analysis and obtain sign-off from client on

the specifications.

• To provide the link between the customer, development team and any third party

regarding software functionality, throughout the development lifecycle.

• Day-to-day management of change requests in relation to the project plans to ensure

agreed deadlines are met.

• Weekly reports to be produced for the project manager showing progress against

outstanding milestones, status, resource requirements, issues, risks and dependencies.
Design and develop solutions aligned to business objectives.