IT BUSINESS APPLICATIONS SPECIALIST - ServiceNow at Johns Hopkins Aramco Healthcare

Dhahran, Eastern Province, Saudi Arabia -

Full Time

Start Date

Immediate

Expiry Date

10 Jan, 26

Salary

0.0

Posted On

12 Oct, 25

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

ServiceNow, Business Applications, Project Management, ITIL, Cybersecurity, HR Systems, Supply Chain Management, Content Management, Collaboration Platforms, Training, Vendor Management, Incident Resolution, IT Demand Management, Mentoring, Compliance, Enterprise Architecture

Industry

Hospitals and Health Care

Description

Job Title IT BUSINESS APPLICATIONS SPECIALIST.Job Family Function CIOJob Code 30009414Reports to Job Business Applications Support DirectorJob Description Summary The IT Business Applications Specialist is responsible for implementing and maintaining the organization’s business enterprise platforms, utilizing their expertise in at least one of the relevant solutions to continuously optimize and meet the evolving needs of JHAH's business processes.Strategic Roles & Responsibilities % 00Strategic Roles & Responsibilities Operational Roles & Responsibilities % 100Operational Roles & Responsibilities Implement configure maintain support monitor and enhance the organizations business applications including HRFISCM systems service management systems project management systems contentdocument mangement systems collaboration platforms and other business enterprise solutions to ensure they are fitforpurpose reliable efficient effective secure and achieve their intended benefits for the organizationProvide training and guidance to end users on the effective use and management of business applicationsEnsure that business applications comply with relevant best practices regulatory requirements enterprise architecture standards governance programs and cybersecurity policies Manage engagements with contracted vendors for business applications support managed services or professional services to ensure that service delivery meets the targeted scope time cost and quality constraintsInvestigate and resolve business applications related incidents in compliance with the organizations relevant policies and proceduresFulfill business applications related service requests in compliance with the organizations relevant policies and proceduresEvaluate and process IT demand requests involving business applications and support fulfillment of those that are approved in compliance with relevant policies and procedures and by following the organizations IT project management frameworkMentor and guide junior colleaguesMinimum Education Required Bachelor's Degree in the field of Information Technology or in a relevant field.Professional Certifications Required Sample of preferred certifications: .-Certifications relevant to business enterprise solutions adopted at JHAH .-Project Management Professional (PMP) .-IT Infrastructure Library (ITIL)Years of Experience Minimum 10 years of experience in relevant field.Languages English:Fully Proficient ; Arabic:Not RequiredFunctional Competencies Due DiligenceAudit ReportingData CollectionCore Competencies ExcellenceIntegrityAccountabilityCybersecurityPerson-Centered CareAcknowledgement Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Responsibilities

The IT Business Applications Specialist is responsible for implementing and maintaining the organization’s business enterprise platforms. This includes providing training, managing vendor engagements, and ensuring compliance with relevant policies and procedures.