IT Business Partner - Guaynabo PR at Alivia Health

, Puerto Rico, United States -

Full Time

Start Date

Immediate

Expiry Date

24 Jul, 26

Salary

0.0

Posted On

25 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Business Analysis, IT Business Partnering, Project Management, Agile, Stakeholder Management, Process Improvement, Automation, Requirements Gathering, Strategic Planning, Relationship Building, EHR, CRM, ERP, Service Management, Data Analysis, Communication

Industry

Health and Human Services

Description

The IT Business Partner serves as the liaison ensuring connection between IT and our operational business units. This role ensures technology solutions support business goals, improve service delivery, and enable strategic growth. The successful candidate will translate operational needs into technology requirements, guide solution delivery, and champion adoption of digital tools — driving measurable business outcomes across the organization. Responsibilities: * Build and maintain trusted relationships with leaders and teams within assigned operational units. * Understand business objectives and proactively identify technological solutions to support projects and business initiatives. * Participate in strategic discussions to influence planning and prioritization of IT initiatives. * Document and analyze current-state processes to uncover operational “pain- points” and opportunities. * Convert business challenges into clear, actionable IT requirements. * Recommend improvements and automation solutions aligned to operational goals and digital transformation efforts. * Support project initiation, including scoping, value definition, and stakeholder alignment. * Collaborate with Project Managers and technical teams throughout delivery to ensure business needs remain front and center. * Validate that projects achieve expected outcomes — on time, on budget, and within scope. * Monitor post-implementation performance to ensure benefits realization. * Manage enhancement requests and functional priorities for supported areas. * Provide regular reporting and recommendations to IT and business leadership. Required: * Bachelor’s degree in Business Administration, Information Systems, Industrial Engineering, or related field required. * 3–5 years of experience in Business Analysis, IT Business Partnering, or similar roles supporting cross-functional operations. * Experience working with business stakeholders to support technology-enabled change. * Healthcare, pharmacy operations, finance or other regulated industry experience strongly preferred. * Excellent written and oral communication skills in English & Spanish and relationship-building skills. * Working knowledge of project management methodologies (PMI/Agile a plus). * Practical understanding of IT systems such as EHR, pharmacy, CRM, ERP, reporting environments, or service management tools. * Ability to collaborate, influence, and drive accountability across teams. ***Equal Opportunity Employer M/F/V/D***

Responsibilities

The IT Business Partner acts as a liaison between IT and operational units to align technology solutions with business goals and strategic growth. They are responsible for translating operational needs into technical requirements, managing project delivery, and ensuring the successful adoption of digital tools.