Key Responsibilities:

Process Optimization:

• Analyse and document insurance business processes, identifying inefficiencies, gaps, and risks in operations.
• Create process maps and flowcharts to visualize business processes and propose recommendations for improvements.
• Implement continuous improvement methodologies to enhance process efficiency and effectiveness.

Business Analysis:

• Gather and analyse business requirements, developing tailored specifications.
• Communicate with stakeholders to ensure the accuracy and feasibility of requirements.

Data Analysis:

• Collect, analyse, and interpret data related to business processes and performance metrics.
• Utilize data visualization tools to present findings, support decision-making, and provide actionable recommendations based on data trends.

IT Project Management:

• Participate in and manage business-driven IT development projects, ensuring timely and budget-compliant delivery.
• Write business/functional requirement specifications and collaborate with technical teams to ensure effective implementation.
• Monitor project progress, evaluate outcomes, and ensure alignment with business objectives.

Skills and Qualifications:

• Bachelor’s degree or higher in Business Administration, Information Technology, or a related field.
• 2-5 years of relevant experience in process analysis, business requirements, or data modelling.
• Experience in running business process improvement/redesign and IT project management.
• Outstanding communication skills in both English and Chinese, capable of effectively engaging with stakeholders at all levels.
• Work experience in the insurance industry and familiarity with operational processes is preferred.
• Process management certifications (e.g., ISO 9001, Six Sigma, BPM, ITIL, or equivalent) are a plus.

Job Types: Full-time, Permanent

Schedule:

• Monday to Friday

Application question(s):

• What’s your notice period (months)?
• What’s your annual salary expectation (£)?
• If you are holding a visa, please kindly specific the type of visa you have for the Right to Work check

Language:

• Chinese (required)

Work authorisation:

• United Kingdom (required)

Work Location: Hybrid remote in London EC3V 3N

Please refer the Job description for details