IT Business Process Consultant - EMEA

at  Goodyear

QUALIFICATIONS

• University degree in business informatics or computer science combined, or equivalent degree.
• Ability to master complex business processes end-to-end in an IT landscape across various systems
• 2-4 years of experience in IT in one or more of the following areas: application development, application support, business process design
• Knowledge of - or willingness to learn - configuration of our main development platforms, e.g. AWS services, cloud infrastructure, SAP customizing, mobile app frameworks
• At least basic level of experience in programming
• Analytical thinking, strong problem-solving skills
• Self-sufficient working style with a proactive and independent approach
• Good communication and English skills, both written and spoken
• Team player
• Understanding of the agile project methodology and knowledge of Jira / Confluence or similar tools
• Scrum Master Certificate preferred
• Willingness to travel on occasions

• Collaborate closely with Business Process Experts and users (fleet customers, service providers, tire dealers) to develop a deep understanding of their requirements and challenges. Select and apply the right IT technology to develop new innovative applications to support our business goals
• Analyze business requirements and implement end-to-end solutions throughout the full development process, including:
• Feasibility studies
• Solution design and workload estimates
• Configuration, implementation, IT-testing, and deployment of the solution
• Documentation of all steps
• Operational support and continuous improvement
• Support and maintain existing applications and drive optimization of business processes
• Apply best practices and innovative technology to ensure high quality, re-usability, scalability and reliability of our application portfolio
• Scrum Master for the Commercial “Goodyear as a Service” (GaaS) team