LOCATION: CULLOMPTON

About Us: Welcome to Gregory Distribution Ltd, where technology and logistics come together to drive operational excellence. As part of our commitment to continuous improvement, we are undertaking a group-wide IT equipment upgrade. Join our dynamic Technology Team and be part of a project that will modernise and enhance our IT infrastructure across the UK.
Job Description: Join our dynamic Technology team as an IT Business Systems Analyst, where you’ll play a pivotal role in shaping and supporting the systems that drive our visionary logistics solutions. This is more than just a technical role - it’s an opportunity to make a real impact across our business, helping teams work smarter and deliver exceptional service to our customers.

REQUIRED EXPERIENCE:

• Minimum of 2 years’ experience of configuring IT applications - ideally logistics / ERP / TMS / WMS / Finance or HR systems - but other equivalent systems experience will be considered.
• Communication Skills: Confident in supporting users of varying technical ability.
• Attention to Detail: High level of accuracy in builds and documentation.
• Self-Management: Ability to manage workload and meet project deadlines.
• Travel Ready: Full UK driving licence, access to a vehicle insured for business use, and willingness to travel.

• Championing Business-Critical Systems: Configure, maintain, and support essential line-of-business systems that power our operations and enable us to deliver cutting-edge logistics solutions.
• Driving Change and Innovation: Lead the planning, implementation, and testing of system updates, feature releases, and configuration changes - whether part of strategic projects or continuous improvement initiatives.
• Delivering Scalable Solution: Roll out our standard system solutions and processes to new sites and customers, ensuring consistency and scalability across the business.
• Modernising Operations: Migrate legacy systems and outdated processes to our group-standard platforms, unlocking efficiency and future-readiness.
• Optimising for Impact: Continuously refine system configurations and processes to ensure they’re fully aligned with business needs and delivering maximum value.
• Collaborating with Key Partners: Build strong relationships with external system vendors to support solution delivery and resolve escalated issues swiftly.
• Partnering Across the Business: Work closely with operational teams to tailor solutions that make work easier, more efficient, and more rewarding for our people.
• Ensuring Seamless IT Operations: Collaborate with other Technology teams to maintain secure, monitored, and well-supported systems across the organisation.
• Leading Quality Assurance: Define testing requirements, write scripts, and coordinate testing to ensure smooth and successful system changes and implementations.
• Creating Clarity and Confidence: Maintain clear and up-to-date documentation, including process flows, training materials, and support guides.
• Shaping the Future: Contribute to the roadmap for system enhancements, helping to steer the evolution of our technology landscape.
• Supporting Smooth Transitions: Provide hands-on support during system changes and implementations, ensuring a smooth transition to business-as-usual operations.