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Hiring Agency:
Health & Human Services - Agency 25
Location:
Lincoln, NE
Hiring Rate:
$26.263
Job Posting:
JR2025-00019114 IT Business Systems Analyst - Web Solutions (Open)
Applications No Longer Accepted On (If no date is displayed, job is posted as open until closed):
09-06-2025
Job Description:
The Nebraska Department of Health and Human Services’ Division of Operations is looking for an IT Business Systems Analyst to provide support for DHHS Web Solution Applications. This position will act as a liaison between business users and IT technical developers of large system applications, facilitating new and enhanced system development.
This is a full-time, on-site position at the Nebraska State Office Building in Lincoln.
The Nebraska Department of Health and Human Services does not sponsor or transfer non-immigrant work visas for these positions.
Examples of Work

Job duties of this ITBSA include:

• Work directly with business users to understand business objectives, gather detailed requirements, and document these into clear requirements.
• Work directly with business users to define and document user stories, functional requirements, and business goals related to web applications for technical developers.
• Recommend and implement strategies to enhance website functionality, user experience, and overall performance.
• Propose and design technical web applications, including website structure, features, and user flows, to meet business needs.
• Design reports and dashboards to meet business leader’s needs.
• Act as a liaison between application developers, business users, and vendors to analyze, and design new or improved systems functionality.
• Research, analyze and communicate existing business processes to business users.
• Work with technical architects to propose sound technical solutions to business users
• Responsible for creating and executing detailed system test cases to validate that all requirements have been met.
• Responsible for creating and maintaining system and training documentation.
• Provide IT production support to business end users by responding to questions, investigating system issues, testing changes/corrections to the system, and providing resolutions for issues.

Requirements / Qualifications:
Minimum Qualifications: Post high school coursework, training, or experience in the analysis of business processes and system requirements, and the creation of business process applications.

Preferred Qualifications:

• Associate or bachelor’s degree in information systems, Information Technology, Business, Computer Science or related field.
• 5+ years working as a business / solutions analyst
• Experience in full scale web design and development for internal and public facing applications.
• Understanding of SDLC methodologies.
• Working with DHHS systems.
• Knowledge of Clarity, Workfront and JIRA.
• Proficiency with Microsoft Office (Outlook / Word / Excel / Visio / SharePoint)

Other: Regular and reliable attendance. Not a remote position, no other office locations available.

Knowledge, Skills, Abilities

• Strong interpersonal and analytical skills.
• Ability to clearly and concisely communicate (written and oral) technical information to non-technical audiences.
• Strong verbal/written communication, and presentation skills.
• Experience working directly with various levels of business and technical staff to determine sound technical solutions for business requirements.
• Effectively communicate with internal and external clients, peers, and management.
• Self-motivated / self-starter with the ability to work individually
• Strong organization, planning, problem-solving, and decision-making skills.
• Ability to multi-task with changing priorities and requirements.
• Experience in a fast-paced collaborative team environment.
• The position must be able to perform work assigned with minimal supervision, meeting deadlines for timely completion of concurrent projects.

Benefits
We offer a comprehensive package of pay, benefits, paid time off, retirement and professional development opportunities to help you get the most out of your career and life. Your paycheck is just part of your total compensation.
Equal Opportunity Statement
The State of Nebraska values our teammates as well as a supportive environment that strives to promote diversity, inclusion, and belonging. We recruit, hire, train, and promote in all job classifications and at all levels without regard to race, color, religion, sex. age, national origin, disability, marital status or genetics.
Current employees of the State of Nebraska should NOT apply on this external career. Instead go to Workday and access the Jobs Hub - Internal Apply app from your home landing page.
Instructions for Applying

Important points to remember when applying:

• The employment application is required and is the primary source of information used to determine if you meet the minimum requirements of the job.
• Make sure your application is complete. Incomplete applications are rejected.
• You will not be allowed to change your application after you have applied for a position and you cannot re-apply for the the same position unless it is posted again.
• You have the opportunity to attach a resume; however, it should not be used to replace any information asked for on the official application.
• When you have successfully applied for a job, you will receive a confirmation on the screen and your application will be available on your Candidate Home page.

We encourage you to use the Search for Jobs feature to find jobs that are available in a particular location or a job that matches your work experience.
Applicants who need accommodation in the selection process should request this in advance. Requests can be made by contacting the Nebraska State Personnel Office 1526 K Street, Suite 100, Lincoln, NE. (402)471-2075.
These positions are subject to application of Veterans’ Preference.

• Work directly with business users to understand business objectives, gather detailed requirements, and document these into clear requirements.
• Work directly with business users to define and document user stories, functional requirements, and business goals related to web applications for technical developers.
• Recommend and implement strategies to enhance website functionality, user experience, and overall performance.
• Propose and design technical web applications, including website structure, features, and user flows, to meet business needs.
• Design reports and dashboards to meet business leader’s needs.
• Act as a liaison between application developers, business users, and vendors to analyze, and design new or improved systems functionality.
• Research, analyze and communicate existing business processes to business users.
• Work with technical architects to propose sound technical solutions to business users
• Responsible for creating and executing detailed system test cases to validate that all requirements have been met.
• Responsible for creating and maintaining system and training documentation.
• Provide IT production support to business end users by responding to questions, investigating system issues, testing changes/corrections to the system, and providing resolutions for issues