IT Change Manager - R&D IT at NXP Semiconductors

Bengaluru, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

26 Jun, 26

Salary

0.0

Posted On

28 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Change Management, ITIL, ITSM, CAB Leadership, Risk Assessment, Process Improvement, Stakeholder Management, Communication, Analytical Skills, Problem-Solving, ServiceNow, Reporting, Negotiation, Agile, DevOps, Automation

Industry

Semiconductor Manufacturing

Description

Role Overview We are seeking an experienced and proactive R&D IT Change Manager to lead and oversee the change management process in a dynamic, large-scale high-tech enterprise. The Change Manager will be responsible for managing and improving the change management process, driving the Change Advisory Board (CAB), and ensuring smooth implementation of changes with the minimal impact on business operations. This role demands good communication, and analytical skills, along with the ability to align stakeholders across global teams and drive continuous improvement initiatives. Key Responsibilities Change Management Process • Manage the end-to-end change management process, ensuring all R&D IT changes are assessed, authorized, and implemented with minimal risk. • Establish and maintain change management policies and ensure adherence to best practices across the organization. • Ensure changes are logged, reviewed, approved, and communicated effectively to relevant stakeholders. • Act as a central point of contact for change-related issues and escalations. • Work/act as backup with other ITIL Process i.e. Incident/Problem Management when required. Change Advisory Board (CAB) Leadership • Drive and lead Change Advisory Board (CAB) meetings to review, assess, and authorize changes, ensuring all necessary input is captured. • Ensure CAB participants represent all relevant teams/ IT domains and provide the required approvals. • Provide regular reports and dashboards on the status and effectiveness of the CAB and associated changes. • Facilitate Management team approval of Emergency changes, change required to be implemented during freeze period. Process Improvement & Deployment • Continuously evaluate and improve the change management process with the Global Change Management Process team to increase efficiency, minimize risk, and align with business needs. • Collaborate with the Global Change Management Process teams and key stakeholders to identify gaps in the current process and drive improvements. • Lead the deployment and adoption of process improvements, tools, and automation across global teams. • Promote a culture of accountability and adherence to change management protocols across the organization. Collaboration & Communication • Partner with operations, project, and business teams to ensure change requirements and impacts are well understood. • Provide regular training and guidance to teams on change management processes and best practices. • Maintain proactive communication with leadership and stakeholders about high impact changes, risks, and mitigation plans. Risk and Impact Assessment • Evaluate and manage risks associated with changes to avoid disruptions to critical services. • Co-define and monitor success metrics for changes to measure their impact and alignment with business goals. • Ensure post-implementation reviews are conducted for significant changes, failed changes in order to identify lessons learned and opportunities for improvement. Qualifications Required: • Proven experience (5+ years) in change management within a large-scale high-tech or enterprise environment. • In-depth understanding of ITIL/ITSM frameworks, particularly the change management process. • Strong leadership experience, including leading global Change Advisory Boards (CABs) and cross-functional teams. • Exceptional analytical and problem-solving skills, with the ability to assess risks and impacts of proposed changes. • Familiarity with ITSM tools (e.g., ServiceNow) and reporting dashboards. Develop such dashboards/reports providing insight into Change Management operation efficiency. • Excellent communication, negotiation, and stakeholder management skills, with the ability to influence and drive consensus globally. Preferred: • ITIL v4 Certification. • Experience working in agile/DevOps environments and familiarity with CI/CD pipelines. • Knowledge of automation tools and their integration into the change management process. • Experience deploying change management processes at scale in global organizations. Key Attributes • Proactive Problem-Solver: Anticipates challenges and takes initiative to mitigate risks. • Collaborative Leader: Aligns global teams and builds consensus for successful change • adoption. • Process-Oriented: Driven to optimize workflows and enforce compliance. • Resilient and Adaptable: Thrives in dynamic, fast-paced environments. What We Offer • An opportunity to manage the change management process in a cutting-edge, global high-tech enterprise. • A culture that values innovation, continuous improvement, and professional growth. • Competitive compensation and benefits package. • Access to training and certifications to enhance your skills further. • If you are a motivated change management expert looking to drive process excellence and lead impactful changes across a global organization, we invite you to join our team! More information about NXP in India... #LI-7013 NXP Semiconductors N.V. (NASDAQ: NXPI) enables a smarter, safer, and more sustainable world through innovation. As the world leader in secure connectivity solutions for embedded applications, NXP is pushing boundaries in the automotive, industrial & IoT, mobile, and communication infrastructure markets. For more information, visit www.nxp.com Bright Minds. Bright Futures. We believe that a key component to growing our business is to develop our people. To enable you to grow your career at NXP, we offer online and offline learning opportunities to help you develop some of your core and professional skills. Commitment At NXP. We recognize NXP is a powerful change agent as we continue to deliver innovative solutions that advance a more sustainable future. We remain steadfast in our commitment to sustainability and making measurable year-on-year progress. Also, we aim to create an inclusive work environment and we will not tolerate racism, discrimination or harassment of any kind. We have programs in place focused on diversity, inclusion and equality. Thank you for considering a career at NXP. To help you prepare for the different steps in our hiring process, see the following useful advice and tips. Are you already an NXP employee? Do not apply here. Instead, you must apply via our internal career page. Thank you for your interest in supporting our recruitment efforts. Please note that NXP operates under a strict Preferred Supplier List (PSL) for all recruitment activities. Any candidate profiles or resume submitted without a prior written agreement or explicit request from our Talent Acquisition team will be considered unsolicited. Such submissions will be deemed free of any obligations, and no fees will be paid by NXP or any of its affiliates, subsidiaries, or divisions - regardless of whether the candidate is hired, either coincidentally or otherwise. Thank you for your understanding.

Responsibilities

The Change Manager will lead and oversee the end-to-end change management process for R&D IT, ensuring changes are assessed, authorized, and implemented with minimal risk and business impact. This includes driving the Change Advisory Board (CAB) meetings and continuously evaluating and improving the change management process globally.