POSITION DESCRIPTION:

We are seeking a talented and detail-oriented IT Content Writer to join our team. In this role, you will be responsible for creating high-quality, engaging, and technically accurate content across a variety of formats including articles, whitepapers, blog posts, technical manuals, and instructional guides. You will collaborate closely with IT professionals and subject matter experts to ensure clarity, consistency, and alignment with brand standards.

SKILLS:

• Analytical Thinking
• Business Continuity Planning
• Concept ownership
• Copywriting
• Copywriting
• Financial Services
• Online Marketing
• Technical Writing
• User stories

Skills & Tools:

• Technical Writing & Documentation
• Microsoft Office Suite (Advanced)
• Research & Industry Analysis
• Editing & Proofreading
• Familiarity with content management systems (CMS

YOUR FUTURE DUTIES AND RESPONSIBILITIES:

• Write, edit, and optimize content on a wide range of IT topics.
• Collaborate with IT teams to gather technical information and ensure content accuracy.
• Develop and manage a content calendar aligned with project timelines and business goals.
• Research industry trends and integrate insights into content strategy.
• Create user-friendly technical documentation, FAQs, and instructional materials.
• Maintain consistency in tone, style, and branding across all content.
• Support marketing initiatives with compelling written materials.
• Regularly update and revise existing content to reflect changes in technology or business needs.

Future-Focused Responsibilities:

• Contribute to the development of AI-assisted content generation workflows to improve efficiency and scalability.
• Lead initiatives to create interactive and multimedia content (e.g., video scripts, infographics, e-learning modules).
• Collaborate with UX/UI teams to enhance content accessibility and user experience across digital platforms.
• Support the implementation of content governance frameworks and taxonomy structures for enterprise content management.
• Participate in SEO strategy development and analytics-driven content optimization.
• Stay current with emerging technologies and trends in cloud computing, cybersecurity, and digital transformation to inform content direction.

REQUIRED QUALIFICATIONS TO BE SUCCESSFUL IN THIS ROLE:

• Bachelor’s degree in Communications, English, Technical Writing, or a related field.
• 3+ years of experience in technical writing or IT content creation.
• Strong understanding of IT concepts, systems, and terminology.
• Excellent writing, editing, and proofreading skills.
• Ability to translate complex technical information into clear, concise, and engaging content.

Skills & Tools:

• Technical Writing & Documentation
• Microsoft Office Suite (Advanced)
• Research & Industry Analysis
• Editing & Proofreading
• Familiarity with content management systems (CMS)