Mission: The purpose of Family Services is to assist individuals, families, and the community in meeting the complexities of daily living by fostering the ability to develop and maintain positive relationships and promote healthy, independent personal development, and responsible social functioning.
Vision: We envision a world where individuals with health-related challenges can successfully identify, pursue, and achieve their life goals at home, work, school and in their communities.
Values: Our work will be guided and informed by our commitment to:
– We welcome all people seeking assistance and will provide individualized, person-centered care to meet their self-identified needs.
–We support our clients as cultural beings who are engaged in all aspects of their care while focusing on their strengths.
– We provide honest, transparent and ethical services that are fully compliant with regulatory requirements and industry standards.
– We are comprised of a diverse multidisciplinary team of professionals who continuously strive for the highest quality of care.
– We engage with community partners to provide a supportive environment where recovery and resilience are possible for all.
Job Description: This role is responsible for administrating the agency’s IT systems, including responding to the daily IT needs of the organization, ensuring proper organizational IT safety and security, and providing strategic oversight over IT initiatives.
Requirements: Prefer a candidate with an associate degree in Computer Science or related discipline as well as a certification within the Information Technology field. This candidate will present with 1-3 years’ experience in an IT-related position.
The ideal candidate will have strong technical IT troubleshooting skills, an effective communicator and responsive to employee needs, be operationally and safety focused, a systems thinker, a problem solver, and able to plan and strategize for future technological or facility’s needs. Must be organized, detailed oriented, able to respond quickly to administrative needs while concurrently managing several projects with different timelines and objectives.

• Responsible for the maintenance, configuration, and reliable operation of FSCC computer systems and servers.
• Provides strategic oversight and planning with respect to all information technology hardware, software, HIPAA compliance, data security, as well as all security systems used in FSCC facilities.
• Configures and installs computers, laptop, printers, and other peripheral equipment as necessary.
• Provides a timely response and completion of all IT help desk tickets and other user needs. Manages help desk software.
• Collaborates with agency stakeholders to ensure IT needs are met for new, existing, and leaving employees.
• Can assess the current IT infrastructure to make recommendations for improvement.
• Install software and perform virus checks as needed.
• Deployment/configuration of standard IP telephony.
• End user equipment moves (disconnect/reconnect)
• Maintain a positive attitude; demonstrate professionalism in behavior, dress, attendance, punctuality and courtesy towards patients and staff.
• Participates, engages, listens, and learns in individual and team meetings and supervision.
• The responsibility of this job requires it to be in person for 37.5 hours a week.
• Responsible for reviewing and adhering to all agency policies and procedures.
• Supports a culture that prioritizes professionalism, kindness, teamwork, staff development, and compassion to ourselves, each other, and our clients. Represents the agency in the community with courtesy and professionalism.
• Other assignments and tasks may be added at the discretion of their supervisor
  Equal Employment Opportunity Statement: Family Service of Chemung County provides equal opportunity employment to all employees and applicants for positions within the organization. No individual will be discriminated against in application, hiring or employment on the basis of race, age, culture, ability, ethnicity or nationality, gender identity and expression, sexual orientation, marital status, religious affiliation, and socioeconomic status. Additionally, Family Service of Chemung County’s policies and practices in the application, hiring, and employment are developed to be consistent with all applicable local, state and federally mandated obligations imposed through regulation or statute, which govern employment practices. This policy applies to all agency positions.
  Job Type: Full-time
  Pay: From $55,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Parental leave
• Referral program
• Retirement plan
• Vision insurance

Work Location: In perso