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IT customer support intern at INCALL SYSTEMS PTE LTD

, , Singapore -

Full Time

Start Date

Immediate

Expiry Date

18 Jun, 26

Salary

0.0

Posted On

20 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Communication, Problem-Solving, Time Management, Teamwork, Hardware Assembly, Hardware Disassembly, Software Troubleshooting, Diagnostics, Repair Techniques, Testing, Quality Check, Documentation

Industry

Outsourcing and Offshoring Consulting

Description

Roles and Responsibilites - The Intern will play a key role in supporting the technical service team by assisting customers with electronic device issues, troubleshooting hardware and so ware problem, and ensuring high-quality repair. This internship provides hands-on experience in IT support, customer service and processes. Learning Outcomes & Objectives Soft Skills: Gain strong customer service and communication skills by interacting with customers and explaining technical issues clearly. Improve problem-solving, me management, and teamwork in a fast-paced environment. Technical Skills: Learn hands-on computer hardware assembly/disassembly, so ware troubleshooting, diagnostics, and repair techniques. Develop proficiency in testing, quality check, and documentation of repair processes.

Responsibilities

The intern will support the technical service team by assisting customers with electronic device issues and troubleshooting both hardware and software problems. A key focus is ensuring high-quality repair outcomes for all supported devices.