EDUCATION REQUIRED:

• Bachelor’s degree in computer science or related field, OR equivalent experience in EHR applications and SQL report writing

EXPERIENCE REQUIRED:

• Typically requires 2-4 years of experience in Epic applications and Business Intelligence tools.

KNOWLEDGE, SKILLS & ABILITIES REQUIRED:

• Show excellent analytical and logical thinking, creativity, self-reliance, communication skills, and the ability to work with various components of a system.
• Work independently or as part of a team and manage multiple priorities while completing tasks efficiently.
• Be a team player with a positive attitude, a strong commitment to customer service, and a willingness to learn healthcare systems and business processes.
• Have experience in database design, complex queries, business intelligence and ETL tools, and change control methodology.
• Understand data visualization concepts and EHR workflows and reporting.
• Be proficient with Microsoft products.
• Work with minimal supervision and be a self-starter.
• Be able to create and maintain dashboards/reports that summarize data for different audiences.
• Perform independent analysis on key clinical, financial, and operational metrics.
• Manage multiple small to medium-sized projects and tasks effectively.
• Create clear documentation to support education and presentation efforts.

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS:

• Travel outside of workplace is required and thus incumbent is exposed to weather and road conditions.
• Operates all equipment necessary to perform the job.
• Exposed to normal office environment.
• Remote work environment
  This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

MAJOR RESPONSIBILITIES:

• Independently analyze, develop, and enhance analytical and operational BI solutions to meet business needs.
• Assist in metric design and documentation efforts in collaboration with operations teams, ensuring alignment with strategic objectives and effective use of data.
• Translate business requirements into well-designed and validated BI solutions that support organizational goals.
• Provide thorough and accurate documentation for all work, adhering to current industry standards.
• Offer production support for BI solutions, including problem analysis, design, implementation, and testing.
• Manage multiple medium-scale projects and requests using project management tools and methodologies.
• Train and educate end users on reporting tools, and support upgrades/changes through all phases with oversight.
• Actively participate in the reporting team on-call pool within the IT ticketing system and go live/implementations.
• Demonstrate new/advanced professional skills by maintaining awareness of healthcare environment, EHR technology, and informatics industry trends.
• Mentor junior team members and provide expertise in the analysis and development of BI solutions.