About the job

About Highspring

Highspring is a next-generation consulting and professional services firm. We deliver modern, agile, and forward-thinking solutions to our clients across North America. We partner with leading organizations to help them accelerate digital transformation, improve customer experiences, and achieve impactful business outcomes. At Highspring, we believe in empowering our people, fostering leadership, and delivering excellence through collaboration and innovation.

The Opportunity

We are seeking a Delivery Lead to join one of our digital delivery teams and play a pivotal role in the successful execution of large-scale Agile initiatives. As a leader in delivery and Agile practices, you will help guide multidisciplinary teams, ensure predictable delivery outcomes, and foster a culture of accountability, collaboration, and continuous improvement.This role is ideal for a professional with experience leading Agile teams, coordinating complex digital initiatives, and supporting product delivery within a fast-paced environment.

What You'll Do

• Lead day-to-day delivery activities across one or more Agile teams.
• Monitor and optimize team velocity, capacity, sprint progress, and release planning.
• Align team execution with broader delivery objectives and program timelines.
• Coordinate production deployment activities and ensure readiness across stakeholders.
• Facilitate Agile ceremonies including sprint planning, refinement sessions, retrospectives, and reviews.
• Support Product Owners in backlog refinement, story readiness, and prioritization activities.
• Ensure delivery transparency through status reporting, KPI tracking, and stakeholder communications.
• Identify, manage, and escalate risks, dependencies, issues, and blockers impacting delivery.
• Support incident, defect, and production issue follow-up activities.
• Promote adherence to Agile best practices, Definition of Ready (DoR), and Definition of Done (DoD).
• Coordinate efforts with cross-functional teams and delivery partners.
• Ensure operational readiness of delivered solutions, including monitoring, documentation, security, quality, accessibility, automation, and support processes.
• Foster team accountability for commitments, objectives, and delivery outcomes.
• Coach and mentor team members on Agile practices and continuous improvement.
• Drive improvements identified during retrospectives and encourage innovation across delivery processes.
• Maintain visibility and accuracy within project management tools such as JIRA and Confluence.
• Support administrative activities related to team operations and delivery governance.

What You Bring to the Table

• Bachelor's degree in a related discipline or an equivalent combination of education and relevant experience.
• Several years of experience coordinating Agile software delivery teams.
• Proven experience leading digital or technology delivery initiatives.
• Strong organizational, planning, and stakeholder management skills.
• Ability to manage priorities effectively within a multi-project environment.
• Strong analytical thinking and problem-solving capabilities.
• Excellent communication, facilitation, and presentation skills.
• Demonstrated leadership, accountability, and collaboration skills.
• Ability to thrive in environments characterized by ambiguity, change, and evolving priorities.
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