About the Role:
We are seeking a highly skilled and experienced IT Delivery Manager to oversee multiple projects, manage escalations and risk remediation, and provide oversight for vendors. This role is critical to ensuring the successful delivery of projects and maintaining strong relationships with our internal clients and external partners.

Key Responsibilities:

• Own the overall program delivery and project management, analytics, and reporting for our Investment Services Technology team.
• Establish and lead project governance, including the development and maintenance of project plans, status reports, issue and action logs, and scope and requirements documents.
• Manage a portfolio of CTB (Change the Bank) and RTB (Run the Bank) projects with predictable consistency, efficiency, and success.
• Ensure adequate planning, execution, and reporting on the PMO tool. Ensure all records on finance, SOWs, and project reporting are accurate. Ensure Tech and Business outcomes are defined and accurately reported.
• Plan, organize, and direct the completion of specific projects while ensuring they are completed on time, on budget, and within scope.
• Actively manage and control activities to optimize technology risk and resilience related to application technology. Engage with application owners and senior leadership, ensuring active issue management and facilitating decision-making.
• Develop professional relationships with all stakeholders to ensure the right engagement and alignment is achieved.
• Provide oversight and management of outsourcing vendors, ensuring compliance with contractual obligations and performance standards.
• Act as a central point of contact for project management, coordinating with internal teams, stakeholders, and vendors to ensure seamless communication and collaboration.
• Handle management escalations effectively, providing timely resolutions and maintaining a high level of service.
• Prepare and present regular reports on project status, risk assessments, and vendor performance to senior management.

Qualifications:

• Degree in Business Administration, Business Informatics, or a comparable qualification.
• Experience in financial services or a related industry, with a proven track record in IT program management and leading change programs.
• Proven experience in project management, preferably with certification (PMI, PRINCE2, etc.).
• Strong background in risk management and vendor oversight.
• Excellent communication, coordination, and leadership skills.
• Ability to manage multiple projects and priorities in a fast-paced environment.
• Strong analytical and problem-solving abilities.
• Fluent communication skills in both English and German, with the ability to engage effectively with leadership executives and stakeholders.
• About State StreetWhat we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary in locations, but you may expect generous medical care, insurance and savings plans among other perks. You’ll have access to flexible Work Program to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspective are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome the candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift program and access to employee networks that help you stay connected to what matters to you.State Street is an equal opportunity and affirmative action employer.Discover more at StateStreet.com/careers

State Street’s Speak Up Lin

• Own the overall program delivery and project management, analytics, and reporting for our Investment Services Technology team.
• Establish and lead project governance, including the development and maintenance of project plans, status reports, issue and action logs, and scope and requirements documents.
• Manage a portfolio of CTB (Change the Bank) and RTB (Run the Bank) projects with predictable consistency, efficiency, and success.
• Ensure adequate planning, execution, and reporting on the PMO tool. Ensure all records on finance, SOWs, and project reporting are accurate. Ensure Tech and Business outcomes are defined and accurately reported.
• Plan, organize, and direct the completion of specific projects while ensuring they are completed on time, on budget, and within scope.
• Actively manage and control activities to optimize technology risk and resilience related to application technology. Engage with application owners and senior leadership, ensuring active issue management and facilitating decision-making.
• Develop professional relationships with all stakeholders to ensure the right engagement and alignment is achieved.
• Provide oversight and management of outsourcing vendors, ensuring compliance with contractual obligations and performance standards.
• Act as a central point of contact for project management, coordinating with internal teams, stakeholders, and vendors to ensure seamless communication and collaboration.
• Handle management escalations effectively, providing timely resolutions and maintaining a high level of service.
• Prepare and present regular reports on project status, risk assessments, and vendor performance to senior management