ABOUT US:

Ariston Global is a leading provider of strategic and advisory services in accounting, tax, human resources, and payroll solutions. We are seeking an experienced IT Helpdesk Technician to join our team and provide top-notch technical support to our employees.
We are looking for a skilled IT Desktop Administrator with a minimum of 3 years of experience in providing technical support to end-users. The successful candidate will be responsible for resolving hardware, software, and network issues, as well as providing exceptional customer service to our employees.

KNOWLEDGE, SKILLS, AND EXPERIENCE:

• Matric
• Degree or Diploma in IT or Computer Sciences
• 3 years’ + experience as an IT Technician.
• Excellent problem solving and analytical skills
• Ability to work effectively in a fast-paced environment
• Strong communication and customer service skills
• Ability to work both on-site and remotely
  Job Types: Full-time, Permanent

Ability to commute/relocate:

• Bryanston, Gauteng: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• Are you a South African Citizen?

Experience:

• IT: 3 years (Required)

Work Location: In person
Application Deadline: 2025/08/1

• Provide desktop administration support, including setting up and configuring computer systems, resolving hardware, software, and network issues efficiently and effectively.
• Manage Microsoft accounts and system settings
• Troubleshoot and resolve networking and cyber security issues
• Manage supplier relationships and coordinate hardware and software procurement
• Implement and maintain ZOHO applications
• Diagnose and resolve technical issues in a timely and efficient manner
• Install, configure, and maintain desktops, laptops, printers, and other IT equipment.
• Troubleshoot and resolve software applications, operating systems, and peripheral device issues.
• Assist with user account management, including creating, modifying, and deactivating accounts as needed.
• Perform routine maintenance tasks such as software updates, system backups, and endpoint management.
• Document support activities, procedures, and resolutions for future reference.
• Participate in IT projects and initiatives, providing technical assistance and support as required.
• Stay informed about emerging technologies and industry best practices to enhance technical skills and knowledge.