IT Documentation Specialist at Haigh-Farr Inc

Bedford, New Hampshire, United States -

Full Time

Start Date

Immediate

Expiry Date

15 May, 26

Salary

0.0

Posted On

14 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Technical Writing, Content Management, MadCap Flare, FrameMaker, Confluence, SDLC, API Documentation, Revision Control, Information Architecture, Cross-functional Teamwork, Regulatory Compliance

Industry

Aviation and Aerospace Component Manufacturing

Description

Description Summary: Haigh-Farr is a premier antenna design, manufacturing and test house developing products used across all platforms in the aerospace industry including missions to Mars, the International Space Station and products fielded to the U.S. Military supporting the warfighter. In our over 55-year history we have enjoyed steady, planned growth. In 2026, Haigh-Farr plans to further grow our team and capabilities to meet increasing demand and to expand into new markets and antenna technologies. Haigh-Farr is seeking an Information Technology Documentation Specialist to create, manage and update technical documentation, including user guides, API documents, and system procedures, among other things, ensuring accuracy and accessibility. The successful candidate will liase between technical teams (developers and engineers) and users, often working with Software Development Lifecycles (SDLC) to maintain documentation, such as SDK guides and product manuals. Key skills include technical writing, content management, and proficiency in tools such as MadCap Flare, FrameMaker, or Confluence. In addition, development of documentation in compliance with regulatory requirements (i.e., CMMC, NISPOM, etc.) will be required. Requirements Responsibilities: Documentation Development: Creating clear user manuals, FAQs, API documentation, and troubleshooting guides. Content Management & Control: Maintaining revision control and managing documentation lifecycles. Process Documentation: Writing, updating, and organizing internal procedures, technical specification, and system architecture documents. Collaboration: Working with Developers, Engineers, Product Managers, and Quality Assurance Teams to ensure documentation is up-to-date with software releases. Tool Proficiency: Using documentation tools and racking tools. Other duties may be assigned. Knowledge and Skills: Ability to write clear, concise and accurate documentation. A strong understanding of the technical aspects of the product or system being documented in crucial. This includes knowledge of software, hardware and industry standards. Proficiency in document design and information architecture to ensure organized and logically structured complex information. Ability to work with cross-functional teams. Qualifications: Bachelor’s Degree in Computer Science or related field. U.S. Citizen, with ability to obtain and maintain a security clearance Why should you join Haigh-Farr? Haigh-Farr is a fast paced, growing company that recognizes employees with a promote-from-within philosophy. We believe in a friendly work environment where employee contributions are well received and a key component to our success. Our facility features state of the art technology and the latest manufacturing and testing capabilities. Please see more details about our benefits below. Competitive salary, commensurate with experience and capabilities. Health Insurance Plan with Health Reimbursement Feature, Dental, and Vision Insurance. Flexible Spending Accounts – Health and Dependent Care Company Paid Disability and Group Term Life Insurance Paid Vacation, Holidays, and Sick Time. 401K with Company match. Company Sponsored Social Events. Wellness Prevention – Annual In-House Flu Clinic, Gym Membership discount through Medical Plan¬¬¬¬¬¬. EOE/Veteran/Disability/E-Verify No agencies please

Responsibilities

The specialist will be responsible for creating, managing, and updating various types of technical documentation, such as user guides, API documents, and system procedures, ensuring their accuracy and accessibility. This role involves liaising between technical teams and users while maintaining documentation throughout the Software Development Lifecycle.