IT Engineer,Computing,Advanced at Keysight Technologies - Hong Kong

, karnataka, India -

Full Time

Start Date

Immediate

Expiry Date

22 Apr, 26

Salary

0.0

Posted On

22 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

macOS Expertise, Kandji MDM, Software Delivery, Security Compliance, Automation, Scripting, Project Management, Agile Delivery, Communication Skills, Multitasking, Problem Solving, User Experience, Vendor Management, Infrastructure Management, Identity Provisioning, Software Deployment, Lifecycle Management

Industry

electrical;Appliances;and Electronics Manufacturing

Description

Overview Keysight is the world’s premier electronic measurement company, helping lead technology companies unlock measurement insights through our innovative hardware and software measurement solutions. Our people are passionate about driving customer success, and IT plays a critical role in supporting this mission. To further enable our business, Keysight IT has launched a global initiative to offer MacBooks as a standard device choice for our users. We are now seeking a highly motivated professional to help elevate this program within our Endpoint Technology & Services organization. The macOS Senior Engineer role combines strong technical expertise with leadership responsibilities. In this position, you will play a key role in advancing our global MacBook platform. You will design, maintain, and enhance the technical infrastructure that powers our macOS ecosystem, build automation to scale the platform efficiently, and drive continuous service improvements. Additionally, you will collaborate closely with support teams to ensure our users enjoy a seamless and productive experience with their MacBooks. Responsibilities Infrastructure Management Administer, configure, and continuously enhance our Kandji MDM environment to ensure a scalable, secure, and reliable macOS platform. Package Engineering & Software Delivery Build and maintain a user‑friendly software catalog, including automated packaging, patching workflows, and lifecycle management to deliver a seamless application experience. Security & Compliance Partnership Collaborate with Information Security and Compliance teams to implement and maintain best‑in‑class security controls for macOS, including deep integration with CrowdStrike and other enterprise protection tools. Automation & Solution Development Design and develop automation, tools, and scripts that improve user experience, reduce operational overhead, and accelerate ticket resolution. Perform ticket deep dives, communicate findings to stakeholders, and drive continuous service improvement. Service Reliability & Vendor Management Coordinate outage and emergency communications, ensure proper visibility across the organization, and manage vendor relationships required for daily operations and platform evolution. SCRUM & Platform Strategy Own and refine the strategic platform backlog, partnering with product owners and engineering teams to deliver capabilities that enhance employee productivity and overall macOS user experience. Qualifications Education & Experience Bachelor’s degree or equivalent professional experience. macOS Expertise Strong hands‑on experience with macOS. Kandji MDM engineering experience is highly valued but not required; willingness to learn is essential. Experience with at least one enterprise macOS MDM platform (Kandji, Jamf, Intune) is required. Large‑Scale macOS Environment Management Demonstrated experience managing and supporting an enterprise macOS environment with 1,700+ devices, including robust software deployment and lifecycle management. Executive Support Proven ability to support C‑level executives, including rapid issue diagnosis, prioritization, and communication under pressure. Scripting & Automation Proficiency in scripting/coding (e.g., Bash, Python, REST API integrations) to develop automations, tooling, and platform enhancements. Identity & Provisioning Knowledge Working knowledge of Windows Active Directory / Entra ID integration with macOS, as well as Apple Business Manager / DEP enrollment processes. Agile Delivery & Tooling Experience working in Agile SCRUM environments, with solid knowledge of the Atlassian tool suite (Jira, Confluence, Bitbucket) and Git-based code repositories. UI/UX or design skills are a plus. Analytical & Project Management Skills Strong problem‑solving abilities, with a self‑starter mindset and the capability to independently drive initiatives in a results‑oriented culture. Multitasking & Prioritization Ability to manage multiple tasks and deadlines in a fast‑paced environment while maintaining accuracy and efficiency. Communication Skills Excellent verbal and written communication skills in English, with clear articulation and an ability to convey complex topics to technical and non‑technical audiences. Careers Privacy Statement***Keysight is an Equal Opportunity Employer.***

Responsibilities

The macOS Senior Engineer will design, maintain, and enhance the technical infrastructure for the macOS ecosystem while building automation to scale the platform efficiently. The role also involves collaborating with support teams to ensure a seamless user experience with MacBooks.