POSITION OVERVIEW

As a Data Centre Technician (Engineer) , you will play a key role in supporting IT operations and infrastructure within a mission-critical environment. Your responsibilities will include equipment monitoring, inventory management, RMA coordination, and compliance with data and security protocols.

REQUIREMENTS

• ITE Nitec/Higher Nitec or Diploma in IT, Computer Engineering, or related field.
• 1–2 years of hands-on experience in IT support, infrastructure monitoring, or data center operations.
• Strong foundational knowledge of computer hardware and IT components.
• Prior experience working in a 24x7x365 production or mission-critical environment is advantageous.
• Good verbal and written communication skills in English.
• Strong attention to detail and ability to work independently.
• Eagerness to learn, grow, and develop technical competencies.

PREFERRED CERTIFICATIONS & SKILLS

• Certifications such as CompTIA A+, Server+, Network+, ASICS/Inventory Control, BSC, DCFC, or MCP.
• Experience with vendor-specific networking certifications.
• Familiarity with testing mobile applications (iOS and Android) is a plus.
  Work Location: North / West
  Working Hours: 830am to 530pm. Required to work on public holidays if PH falls on weekday.
  (EA Reg No: 20C0312)
  Please email a copy of your detailed resume to kayla@talentsis.com.sg for immediate processing.
  Only shortlisted candidates will be notified

• Execute assigned support tasks and escalate incidents as required, especially during peak operations or issue escalation.
• Liaise with vendors to initiate and manage warranty claims and RMA processes for hardware, including packaging, shipping, and tracking.
• Work independently using sound judgment to complete tasks with minimal supervision.
• Maintain accurate and up-to-date records in inventory management systems (e.g., CMDB, asset tracking tools).
• Perform physical inventory tracking and staging; identify and reconcile discrepancies.
• Conduct secure destruction of data-bearing devices (DBD) in line with SLAs and corporate security policies.
• Monitor and report low stock levels; escalate procurement needs to management.
• Adhere to all security, safety, and data handling protocols and policies.