ABOUT OUR COMPANY

At Eye Media LLC, we believe in the power of technology to transform communication and enhance experiences. We leverage cutting-edge solutions to engage our customers, inform our teams, and streamline our operations. Our dynamic digital signage network is a critical part of our brand identity and operational strategy, and we’re looking for a skilled engineer to help us maintain and evolve it.

THE ROLE

We are seeking a proactive and technically skilled IT Engineer to take ownership of our corporate digital signage ecosystem. In this role, you will be the go-to expert for everything from the backend content management system (CMS) and network infrastructure to the front-end displays and media players. You will ensure our digital signs are reliable, impactful, and technically sound, providing a seamless experience for our users and audiences.

KEY RESPONSIBILITIES

• System Management: Install, configure, maintain, and troubleshoot all components of the digital signage system, including:
• Software: Content Management Systems (Vnnox cloud, Broadsign, colorlight cloud)
• Hardware: Media players (Intel NUC), LCD/LED displays, touchscreens, and peripherals.
• Network: Ensure secure and reliable connectivity for all devices, managing VLANs, firewalls, and bandwidth requirements.
• Content & Playback Support: Collaborate with the Marketing and Content teams to schedule content, create playlists, troubleshoot playback issues, and ensure content displays correctly across various screen formats and layouts.
• Monitoring & Proactive Maintenance: Implement monitoring solutions to track system health, uptime, and performance. Perform regular updates, patches, and preventative maintenance to minimize downtime.
• Project Leadership: Lead the technical execution of new digital signage deployments, expansions, and technology upgrades, from planning and procurement to installation and commissioning.
• User Support & Training: Provide second-line support for any digital signage-related issues. Create documentation and provide basic training for content editors and other stakeholders.
• General IT Duties: Fulfill standard IT engineering responsibilities, including endpoint management, network support, and systems administration, as required.