IT Engineer II at EDGEWORTH SECURITY

Coraopolis, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Apr, 26

Salary

65000.0

Posted On

01 Jan, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Windows Operating Systems, Linux Operating Systems, Virtualization Technologies, Security Applications, Storage Solutions, Disaster Recovery, Backup Solutions, Network Protocols, Networking Configurations, Cloud Architecture, Scripting Knowledge, Identity Provider, Multi-Factor Authentication

Industry

Security and Investigations

Description

Description New World. New Problems. New Solutions. Edgeworth Security is a full-service security firm, specializing in Interactive Video Surveillance, Security System Integration, Executive Protection and Security Consulting Services. Our security solutions and suite of managed services leverage modern technology and automation to significantly lower theft and crime, as well as improve overall operations for our customers. Edgeworth Security takes a proactive stance on crime prevention and operational enhancement by applying artificial intelligence and military grade analytics used in our Command Center. We combine people, processes, and technology to actively secure, protect and improve the operations of our clients’ people, property, and assets. Overview: As an IT Engineer, you will be a crucial part of our Information Technology operations, working to ensure the security and integrity of our digital infrastructure. You will monitor our systems, identify system faults, detect potential threats, handle issues, troubleshoot cases, and assist in incident response, playing a pivotal role in maintaining our networking infrastructure and safeguarding our technological ecosystem. Position: IT Engineer II Location: Pittsburgh, Pennsylvania. All candidates must currently reside within a commutable distance to Robinson, PA. No relocation is offered. Travel: None. This position is onsite, in-office. Hours: This position requires a rotating shift to support a 24/7/365 operation. Job Type: Full-time Essential Job Function and Responsibilities: Provide Tier 1/2 support for issues across hardware, software, and network systems. Collaborate with users and computers to address system and network issues Install, configure, and maintain Windows on laptop and desktop Investigate and troubleshoot networking, security equipment, and operating system errors. Monitor traffic, security alerts, and event logs to detect suspicious or anomalous activities. Setting up new users and giving them access to the intranet Monitoring and employing the latest security protocols Manage user accounts, permissions, and identity/access controls Monitoring the local area network (LAN) for threats or errors Prepare and maintain detailed reports, documentation, and notation of actions performed. Collaborate to Identify opportunities to enhance monitoring and response processes. Contributes to the development of playbooks, procedures, training, and documentation. Technical Knowledge & Skills This candidate will be expected to diagnose and resolve technical issues across a variety of hardware, software, and networking topics including but not limited to: Windows & Linux Operating Systems Virtualization technologies (VMWare, Hyper-V, etc.) Security Applications (SentinelOne, Ironscales, Sublime, etc) Storage, Disaster recovery & Backup solutions (Datto, Veeam, etc.) Network protocols (TCP/IP, DHCP, DNS, etc.) Networking and configurations (Switching, routing, firewalls) Cloud Architecture (Azure, AWS, Google Cloud) Scripting knowledge and syntax (PowerShell, Python, SQL) Identity Provider/Multi-Factor Authentication (Duo Security, Entra ID, Okta) Requirements Experience & Education: All applicants must possess the following: 4+ years of experience in technical support, help desk, and/or network support position 1+ years of experience in supporting large-scale network environments Strong technical background with specific knowledge in servers or networking Strong analytical skills, initiative, and the ability to work under pressure. Detail oriented and organized approach while working in a ticketing system Preferred certifications include MCSA, CCNA, Security+, and/or Network+ Bachelor’s degree in computer science, Information Security, or a related field is valued but not required What’s in it for you? Why work for Edgeworth: We are growing! We want all candidates and employees to know that we are excited about the positive improvements we’re making and our ongoing efforts to enhance our culture and provide an environment that promotes both professional growth and work-life balance. Our expansion brings exciting opportunities for progress and innovation as we adapt to new challenges. By embracing change, implementing effective processes, and exploring new technologies, we’re continually improving. Together, with a shared focus on our goals, we’re building a successful, dynamic company where everyone can thrive. We value our employees and are invested in personal and professional growth, learning new skills, challenging yourself, and growing your career while doing meaningful work. Benefits: Top-tier compensation Full-time, exempt salary with full benefits (medical, dental, vision, life insurance/AD&D/short-term and long-term disability, 401(k) matching) Training & Education Assistance Paid Time Off (PTO) Salary Description $60,000.00 - 65,000.00 We look forward to the possibility of you joining our team. Employees are our greatest asset. Here at Edgeworth Security, we embrace diversity, equity, and inclusion, and always strive to be better than we were yesterday. EOE/Minorities/Females/Vet/Disability/Sexual Orientation/Gender Identity Edgeworth Security is an Equal Opportunity Employer committed to hiring a diverse workforce. Edgeworth Security utilizes e-Verify to check employment authorization.

Responsibilities

As an IT Engineer II, you will provide Tier 1/2 support for hardware, software, and network systems while monitoring and troubleshooting issues. You will also collaborate with users to enhance monitoring and response processes.