Job Description

Roles & Responsibilities

Job Role :To undertake responsibility for IT support to business (Infra and App) for the Country including IT project Roll outs, FMS, Application co-ordination, IT Operations etc.

Areas of Responsibility & brief description

1. Overall Infrastructure and application support for Country
2. Provide support analysis giving optimal solutions for support
3. Management of IT Infrastructure of highest uptime
4. Support & overall delivery of software solutions for the Country
5. Project management for various IT & business projects
6. Vendor management
7. IT & Project Budget preparations & tracking
8. Ensure control of IT budgets for the region & operate in innovative ways to ensure cost-effectiveness & also maintain standard of service
9. IT governance - Policy enforcement
10. Corporate IT function - Audit, quality assurance, documentation etc.
11. Manage the Internal reporting
12. Client Management (Internal) & overall support function
13. IT Procurement in co-ordination with central IT team and implementation
14. Judicious use of natural resources
15. Shall adhere to the environment health and safety policy/objectives and guidelines of the organization.