IT Field Engineer L2 at Excis Ltd Germany

Bletchley and Fenny Stratford, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

06 Oct, 26

Salary

0.0

Posted On

08 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Windows Desktop Support, Mac Support, Network Troubleshooting, Hardware Troubleshooting, AV Equipment Support, Printer Maintenance, Ticket Management, Customer Service, VOIP Tools, Diagnostic Tools

Industry

Information Technology & Services

Description

WE’RE HIRING: IT Field Engineer – United Kingdom Excis is a global IT support leader, driven by innovation and collaboration. We are seeking a highly skilled and proactive IT Field Engineer to deliver technical support, manage IT infrastructure, and ensure a seamless end-user experience across multiple locations. Client presence in 190+ countries 6000+ Engineers globally 200+ Enterprise Clients We foster an open, friendly, and collaborative culture where individual achievements contribute to overall team success. From solving complex IT challenges to celebrating milestones, we put our people first. About the Role We are looking for a proactive and customer-focused IT Field Engineer to join our UK team. You will be the face of IT support across multiple sites in and around Milton Keynes, troubleshooting hardware, software, and network issues on the ground. This is a mobile, hands-on role – not desk-bound. If you enjoy variety, problem-solving, and working directly with end users, you’ll fit right in. What You’ll Do Provide first and second-level desktop support (Windows & basic Mac) Troubleshoot printers, peripherals, and AV equipment Log, track, and resolve tickets – maintain clear communication with users Work with third-party vendors on complex issues Perform preventative maintenance and remedial repairs on laptops, desktops, printers Use diagnostic tools for network and workstation issues Travel between sites in the company van Requirements What You Bring Minimum 18 months of IT experience (2–3 years in Windows Desktop support preferred) Basic knowledge of networking and servers Fluent English and strong customer service skills Full UK driving license (essential – manual transmission van provided) Bachelor’s degree or equivalent in Computer Science or related field (preferred) Nice to Have: Mentoring or training experience (supporting junior technicians) Experience with Cisco Jabber or similar VOIP tools Why Join Us? Company van and fuel card Direct employment – not contractor or dispatch Supportive, global team (190+ countries, 6000+ engineers) Real impact – your work directly helps end users Benefits At Excis, your work has a direct impact. You’ll be part of a dynamic and hands-on team where your technical expertise drives user satisfaction and operational success. We offer: A collaborative and supportive work environment Opportunities for continuous learning and career growth Exposure to diverse technologies and global clients

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Responsibilities

Provide first and second-level technical support for hardware, software, and network issues across multiple sites. Manage IT infrastructure and perform preventative maintenance on laptops, desktops, and peripherals.