IT Field Services Engineer at AAAG-LONE STAR LLC

North Las Vegas, Nevada, United States -

Full Time

Start Date

Immediate

Expiry Date

19 May, 26

Salary

0.0

Posted On

18 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Cisco Networking, Meraki, Wireless, VLANs, IBMi Servers, Windows Server, Troubleshooting, Network Cutovers, Hardware Swaps, System Validation, Preventive Maintenance, Jira Service Management, Mobile Device Management, Technical Support, IT Infrastructure

Industry

Motor Vehicle Manufacturing

Description

Description IT Field Service Engineer America’s Auto Auction Group, a leading nationwide vehicle auction and remarketing company, is seeking a dedicated and customer-focused IT Field Service Engineer to join our dynamic team. With locations across 20 states and a commitment to delivering exceptional service and operational excellence, we are looking for an individual who thrives in a hands-on environment and is passionate about supporting technology infrastructure in a fast-paced industry. Key Responsibilities: - Serve as escalation point for infrastructure issues - Deploy, configure, and troubleshoot Cisco/Meraki networking gear, wireless, IBMi servers, and auction-specific infrastructure. - Perform network cutovers, hardware swaps, and system validations with minimal downtime. - Conduct preventivemaintenance to keep sites operational and avoid sale-day disruptions - Travel to auction locations across the U.S. to deploy, configure, and troubleshoot network and IT equipment - Provide on-site technical support to ensure seamless auction operations - Perform routine maintenance and upgrades on hardware and software systems - Collaborate with internal teams to resolve technical issues efficiently - Document all work via tickets using Jira Service Management . Maintain accurate records of site configurations and repairs - Assist in the implementation of new technology solutions to improve operational efficiency Requirements Requirements / Qualifications • Bachelor’s degree or technical certifications and equivalent hands-on experience. • IT support or field service roles with proven troubleshooting skills (Tier 3 level preferred). • Experience with: o Cisco/Meraki routers, switches, wireless, and VLANs o Windows Server environments • Familiarity with IBMi auction platform servers is a plus (onboarding will include exposure to platform operations). • Experience with Mobile Device Management a plus. • Comfortable traveling frequently (25%–50%) to multiple locations, sometimes on short notice. Join our team and become part of a company that values growth, innovation, and exceptional service. We offer a collaborative work environment, opportunities for professional development, and the chance to make a tangible impact in the automotive remarketing industry. If you are a motivated IT professional with a passion for field service, we encourage you to apply.

Responsibilities

The IT Field Service Engineer will serve as an escalation point for infrastructure issues, deploying, configuring, and troubleshooting Cisco/Meraki gear, IBMi servers, and auction-specific infrastructure across various US locations. Key duties include performing network cutovers, hardware swaps, and conducting preventive maintenance to ensure seamless auction operations.