IT FIELD SUPP SPEC II at Premier Health
Dayton, Ohio, United States -
Full Time


Start Date

Immediate

Expiry Date

12 May, 26

Salary

0.0

Posted On

11 Feb, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Support, Workflow Development, System Configuration, Application Deployment, Change Documentation, Staff Education, Business Needs Anticipation, Business Owner Mind-set, Organizational Infrastructure Knowledge, Solution Recommendation, System Currency Maintenance, Cross-team Coordination

Industry

Hospitals and Health Care

Description
General Summary/Responsibilities: This position is responsible for customer support including workflow development, system configuration and development, innovative application deployment, change documentation, and may educate and inform staff on application functionality. The individual will anticipate business needs and think with a business owner mind-set based on a strong fundamental knowledge of the system and the organizational infrastructure to recommend solutions that enable the enterprise to achieve its goals. These responsibilities require the individual to stay current with the systems and/or applications as well as coordinate across multiple and varied teams to deliver solutions for the enterprise. Scope/Span of Control: Supervisory Responsibilities (if applicable) Supervises FTEs: No Number of FTEs Supervised: N/A Exercises full management authority including performance reviews, discipline, termination and personnel hiring No Scope/Span of Control: Supervisory Responsibilities (if applicable) Supervises FTEs: No Number of FTEs Supervised: N/A Exercises full management authority including performance reviews, discipline, termination and personnel hiring No Education Minimum Level of Education Required: Associate degree Additional requirements: § Type of degree: A Bachelor’s Degree in IT with 2 years of IT experience; or a related Bachelor’s Degree with 4 years of IT experience; or an Associate’s Degree in IT with 6 years of IT experience; or a related Associate’s Degree with 8 years of IT experience is required. § Area of study or major: IT related degree § Preferred educational qualifications: N/A § Position specific testing requirement: N/A
Responsibilities
This role is responsible for customer support, which includes developing workflows, configuring and developing systems, deploying innovative applications, and documenting changes. The individual will also educate staff on application functionality.
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