IT FIELD SUPPORT OFFICER

• Be part of a group that is safety driven and values inclusion
• Excellent work environment where people are valued and respected
• Permanent position based in Salt Lake City, UT

FINDING BETTER WAYS™ TO PROVIDE THE MATERIALS THE WORLD NEEDS.

We are looking for an IT Field Support Officer – Americas who will play a crucial role in providing advice and operational support to solutions provided by group IT within Rio Tinto. This role contributes to the management and alignment of customer expectations against IS&T priorities to ensure seamless operational performance

This role will provide day-to-day management and support of IS&T for RTX Technical Applications and infrastructure to RTX employees in both office and remote location. Reporting to the Superintendent – Operational Support, you will be

• Overseeing End-to-End Technical Support: Delivering responsive, hands-on support for RTX systems, applications, and infrastructure, ensuring minimal disruption to business operations across diverse environments.
• Ensuring all on-premises IT equipment—whether in office hubs or remote field locations—is configured, maintained, and optimised for performance, security, and compliance.
• Acting as the primary liaison with external service providers and internal stakeholders to scope, implement, and support new or modified

Rio Tinto is a leading global mining and materials company. We operate in 35 countries where we produce iron ore, copper, aluminum, critical minerals, and other materials needed for the global energy transition and for people, communities, and nations to thrive.

We have been mining for 150 years and operate with knowledge built up across generations and continents. Our purpose is finding better ways to provide the materials the world needs—striving for innovation and continuous improvement to produce materials with low emissions and to the right environmental, social and governance standards. But we can’t do it on our own, so we’re focused on creating partnerships to solve problems, create win-win and meet opportunities.
Rio Tinto is committed to equal employment opportunity. All qualified applicants will be considered without regard to race, color, sex, age, religion, national origin, disability, or any other characteristic protected by federal, state, or local law.

We are committed to an inclusive environment where people feel safe, respected and valued. We want our people to feel that all voices are heard and that a variety of perspectives are not only welcome but are essential to our success. We treat all our people fairly and with dignity.

Rio Tinto participates in E- Verify to confirm work authorization. Please visit http://www.ucis.gov/ for more information.
Where can Rio Tinto take you?
You’re passionate and ambitious with tremendous career aspirations. The breadth and growth of our organisation empowers you to define your ideal career path.

This role will provide day-to-day management and support of IS&T for RTX Technical Applications and infrastructure to RTX employees in both office and remote location. Reporting to the Superintendent – Operational Support, you will be

• Overseeing End-to-End Technical Support: Delivering responsive, hands-on support for RTX systems, applications, and infrastructure, ensuring minimal disruption to business operations across diverse environments.
• Ensuring all on-premises IT equipment—whether in office hubs or remote field locations—is configured, maintained, and optimised for performance, security, and compliance.
• Acting as the primary liaison with external service providers and internal stakeholders to scope, implement, and support new or modifie