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IT Field Support Team Leader at BET Software Careers Site

Cape Town, Western Cape, South Africa -

Full Time

Start Date

Immediate

Expiry Date

04 Oct, 26

Salary

0.0

Posted On

06 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Team Leadership, Field Service Management, Ticket Management, Agile Methodology, Networking, Telecoms, Microsoft Applications, Project Management, Conflict Resolution, Infrastructure Support, Customer Satisfaction, Troubleshooting

Industry

IT Services and IT Consulting

Description

We Don't Just Recruit Talent... We Cultivate It BET Software is one of the most diverse betting software providers in Sub-Saharan Africa, with a rapidly growing international footprint. Our multiskilled Team is responsible for providing advanced software solutions, while supporting incredibly high transactional volumes in a fast-paced industry, making BET Software [https://betsoftware.com/] a lively and engaging place to be. Our progressive use of technology enables our talented Team to work with the tech stack of their choice and we encourage an environment and culture that supports collaboration, learning, and growth. We believe that our strength lies in our diversity and that Teamwork makes the dream work, a place where you can flourish amongst like-minded individuals. We are a dynamic group of people that stem from a variety of cultures, backgrounds, and locations. While our head office is based in Umhlanga, South Africa we recruit talent throughout South Africa and Internationally.

Responsibilities

Lead a team of field service technicians to resolve technical issues across multiple locations while overseeing ticket management and escalations. Facilitate Agile meetings, develop standard operating procedures, and drive continuous improvement in field service activities.