IT Field Technician

at  AR Solutions

Ottawa, ON, Canada - 00000

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate27 Apr, 3628USD 45000 Annual23 Sep, 20195 year(s) or aboveNoNo
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Description:

A&R Solutions is the largest automotive IT service provider in Canada. Currently servicing over 600 dealerships in Ontario, Quebec, Alberta and British Columbia, A&R offers a wide array of IT solutions ranging from fully managed services to project based solutions. We are currently looking for an IT Field Technician to service the Ottawa area.

Responsibilities:

  • End user hardware support including PCs, laptops, smart phones, network switches, wireless printers, copiers and phone systems
  • End user software support for Microsoft Office Suite (2010, 2013 and Office 365), ADP & Reynolds DMS, CRM and various other software packages
  • Ensure all Helpdesk calls are properly entered into the call logging system and completed in a timely fashion
  • Setup, configuration and deployment of new and existing hardware and software
  • Provide end user training
  • Learn fundamental operations of commonly used software, hardware and other related IT equipment
  • Provide assistance in the purchase of new hardware and software
  • Ensure all Information Technology Policies and Procedures are followe


REQUIREMENT SUMMARY

Min:5.0Max:10.0 year(s)

IT - Hardware / Telecom / Technical Staff / Support

Graduate

Proficient

1

Ottawa, ON, Canada