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IT Field Technician at Koch Foods, Inc.

Gainesville, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

22 Mar, 26

Salary

0.0

Posted On

22 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

IT Support, Network Cabling, Hardware Troubleshooting, Microsoft Software, Customer Service, Communication Skills, Problem Solving, Application Assistance

Industry

Food and Beverage Manufacturing

Description

* Responsible for prioritizing production-critical issues and escalating to appropriate technical staff. * Report and validate incident and reported issues. * Provide general application assistance. * Install and maintain network cabling. * Install and troubleshoot hardware, including PC, Wyse Terminals, Printers, and Scanners. * Provide on-site and remote support to all staff. * Provide problem solving assistance and resolution, including follow-up ensuring resolution of issue(s). * Perform other related duties as required. Qualifications * Degree or certification in IT related studies preferred. * Military background highly desirable. * Proficient in Microsoft software including Outlook, Word, and Excel. * Strong written and oral communication skills. * Knowledge of CAT6 cabling with ability to terminate both male and female jacks based on industry standards. * Good customer service skills with ability to explain technical concepts to non-technical users.

Responsibilities

The IT Field Technician is responsible for prioritizing production-critical issues and providing both on-site and remote support to staff. They will also install and maintain network cabling and troubleshoot hardware issues.