Job Title: Field Technician
Type: 3-month contract (possibility of extension)
Location: Sherbrooke, QC
Starts: ASAP
Ends: 3 months after the start date

Of Resources: 1

Pay Rate: $21/hr + $0.44/km
Shift Schedule: Rotating shift schedule, Monday to Sunday, anywhere between 7 AM and midnight.

QUALIFICATIONS:

• Must have a technical diploma
• Must have a minimum of 1 year of electromechanical experience
• Must have a valid driver’s license and access to a vehicle
• Must be flexible to work rotating shifts which can include nights, weekends, overtime, and flex shifts, as well as being on call to keep customers happy
• Team Player
• Must be able to carry and lift tools and parts weighing up to 50 lbs

QUALIFICATIONS :

• Diplôme d’études techniques requis
• Minimum d’un (1) an d’expérience en électromécanique
• Permis de conduire valide et accès à un véhicule requis
• Disponibilité pour travailler selon un horaire rotatif, incluant soirs, fins de semaine, heures supplémentaires, quarts flexibles, ainsi que des périodes de garde pour garantir la satisfaction client
• Capacité à travailler en équipe
• Capacité à soulever et transporter des outils et des pièces pesant jusqu’à 50 lb (environ 23 kg)

• Basic installation, maintenance, and repairs on equipment within an assigned territory—all while keeping customers completely assured and satisfied. (And in compliance with agreed upon Service Level Agreements, of course.)
• Perform work on products like ATMs, POS systems, kiosks and workstations.
• Assist in site preparation, including installation of cable, staging of equipment, and minor testing of equipment.
• Guard all assets used in the delivery of customer services (that is tools, software, vehicles, documentation, and intellectual property).
• Maintain stellar records and an appropriate parts inventory.
• Capture customer information for invoicing and stay in contact to ensure the best possible service.
• Resolve problems before they start by performing periodic preventative maintenance.
• Pull in the proper associate, team member, or territory manager who can help.
• Record-keeping log of all customer calls and activity, plus track all expenses incurred in the delivery of services (like phone calls or driving).