IT Front Office Support - Equity trading at Talan

New York, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

01 Jan, 26

Salary

105000.0

Posted On

03 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Financial Products, Trade Workflows, Trading Systems, P&L Tools, Risk Management, Functional Testing, SQL, Data Analysis, Communication Skills, Multi-tasking, Agile Practices

Industry

IT Services and IT Consulting

Description

Company Description With over 7,000 experts in 20 countries, Talan is a global consulting and technology group dedicated to accelerating our clients' transformation through technology, data, and innovation. We’re proud to be a Certified Great Place to Work and are on track to reach €1 billion in revenue by 2025. At Talan, our philosophy is simple yet powerful: Positive Innovation—leveraging technology to benefit people and society. Job Description We are seeking a talented Front Office IT Support Analyst to join our Global Markets Support team. The ideal candidate will have strong knowledge of financial products and workflows, with a passion for supporting traders and enhancing critical trading applications. As a member of our team, you will work directly with trading desks and IT teams, providing first-line support on trade execution, booking, pricing, P&L, and risk management systems. You will have the chance to contribute to system enhancements, troubleshoot production issues in real-time, and ensure smooth operations on the trading floor. Role and responsibilities Provide Level 1 functional and technical support for Front Office trading applications across Equity, Credit, Rates, FX, and Commodities. Respond to trader inquiries, resolve incidents quickly, and escalate issues where needed. Build strong relationships with trading desks and act as the first point of contact for system issues. Gather and document business requirements for new features and system enhancements. Perform functional testing of new releases, bug fixes, and system updates. Liaise with IT Development teams locally and globally to ensure timely delivery of fixes and enhancements. Monitor system performance to proactively identify and address issues impacting user experience. Provide status updates and maintain clear communication with stakeholders and management. If you are an IT FO Support Analyst with strong communication skills and a passion for front-office systems, we encourage you to apply and grow your career in a fast-paced, dynamic environment. #LI-MNRK Qualifications Bachelor’s or Master’s degree in Finance, Computer Science, or related field. 3-5 years of experience as a Support Analyst in a Front Office trading environment (Equities, Credit, Rates, FX, or Commodities). Strong knowledge of financial products and trade workflows: derivatives, structured products, repos, TRS, bonds, CLOs, etc. Hands-on experience with trading systems (Fidessa, Markitwire, Sophis, Dash, or similar) and knowledge of P&L and risk management tools. Ability to perform functional testing (UAT, regression, bug fixes) and translate business requirements into clear technical specifications. Solid understanding of SQL and ability to perform data analysis (queries, joins, troubleshooting). Strong interpersonal and communication skills with the ability to build trust with traders and front-office stakeholders. Demonstrated ability to multi-task and prioritize in a high-pressure, fast-paced trading floor environment. Knowledge of Agile practices and methodologies is a plus. Company’s Benefits At Talan, we invest in our employees' well-being and empower them with benefits, including: 💵 The salary range for this role is US$90,000 - US$105,000 💸401(k) retirement plan with company matching 🌴15 days of paid vacation per year at hire and up to 27 according to seniority (annual untaken vacation days are cashed out) 📴8 paid holidays + 5 sick days + 2 personal days per year ❤️‍🩹Company health, dental, and vision insurance plans + FSA 🦺Voluntary STD and LTD 🚍 Commuter/transit benefits All your information will be kept confidential according to EEO guidelines.

Responsibilities

Provide Level 1 functional and technical support for Front Office trading applications. Troubleshoot production issues in real-time and ensure smooth operations on the trading floor.