IT Functional Program Manager - Oahu at Hawaiian Electric Company
Honolulu, HI 96813, USA -
Full Time


Start Date

Immediate

Expiry Date

05 Dec, 25

Salary

156700.0

Posted On

06 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication Skills, Government Agencies, Suppliers, Discretion, Interpersonal Skills, Customer Service, Reporting Systems, Professional Development, Work Management, Courtesy, Data Processing, Change Initiatives, Information Technology, Oversight, Information Systems

Industry

Information Technology/IT

Description

We recognize our competitive advantage - our people. We believe in our people, who share our vision of meeting the needs of our employees, customers, and communities and who carry out the continued success of the company.
Our employees are committed to the company’s foundational values: integrity, excellence, teamwork, environmental stewardship, and community commitment. In turn, we invest in our employees, providing opportunities for challenge and advancement and offering a competitive compensation package.
Posting End Date: This position will remain open until filled. Early applications are encouraged.

BRIEF POSTING DESCRIPTION:

The P EW ENTERPRISE FUNCTIONAL SOFTWARE SVCS Department of the P SOFTWARE APPLICATION SVCS Division at Hawaiian Electric Company has 1 Management vacancy available. (Role: Professional Supervisor)

KNOWLEDGE REQUIREMENTS

  • Working knowledge of the major elements of the electric utility business, especially in a regulated environment.
  • Working knowledge of SAP Supply Chain Management (SCM) and Work Management (WKM).
  • Thorough knowledge of project management tools and techniques.
  • Working knowledge of organization change management concepts.
  • Thorough knowledge of business process improvement and process engineering concepts.
  • Working knowledge of the role of information systems in the enterprise is desirable.
  • Thorough knowledge of personal computers and related software, prepare reports, create reporting systems, communicate via the internet, and evaluate and implement new software or software enhancements.
  • Working knowledge of the business environments of Hawaiian Electric, Maui Electric, and Hawaii Electric Light.
  • Working knowledge of the customer service business process, procedures and policies for Hawaiian Electric, Maui Electric, and Hawaii Electric Light.
  • Extensive knowledge of data processing and security concepts and techniques normally acquired through college level courses or equivalent experience.

SKILLS REQUIREMENTS

  • Demonstrated ability to manage challenging projects successfully.
  • Demonstrated ability to build effective working relationships at all levels of the organization. Excellent interpersonal skills and the ability to influence and persuade various groups or individuals including product vendors, consultants.
  • Demonstrated ability to lead a team of professionals through challenging times to successful outcomes.
  • Demonstrated ability to build great teams, and to mentor the professional development of individual team members.
  • Demonstrated strong communication skills, both verbal and written, normally gained through experience, training, and the exercise of “innate” abilities.
  • Demonstrated ability to work effectively with regulators, contractors, consultants, suppliers, government agencies, labor unions, and other business partners.
  • Demonstrated ability to make good decisions quickly and with limited information, to monitor results, and to refine or revise decisions based on observed outcomes.
  • Demonstrated ability to handle difficult and sensitive interpersonal issues effectively, yet compassionately, using tact, courtesy and discretion.
  • Analytical and conceptual skills to assess issues, to recommend and implement appropriate actions.
  • Demonstrated supervisory/leadership skills and abilities to work with a variety of individuals occasionally dealing with sensitive, confidential, difficult or confrontational issues.

EXPERIENCE REQUIREMENTS

  • Five (5) or more years of experience in the management or oversight of large enterprise change initiatives, preferably involving the use of information technology or in the regulated electric utility business.
  • Five (5) or more years of experience in the customer service and other operational areas in the regulated electric utility business.
  • A Bachelor’s or Master’s degree in business, engineering, or a related field or equivalent; Advanced training in business administration is desirable. Project Management Professional (PMP) or equivalent certification is desirable.
  • Five (5) or more years of experience in managing/directing/supervising teams.
  • Three (3) or more years of experience in contract development, management for consulting services and products.
  • Three (3) or more years of experience with the SAP Supply Chain Management (SCM)/Work Management (WKM).
    Role: Professional Supervisor
    Number of Vacancies: 1
    Location: Honolulu – Oahu
    Hiring Range: The hiring range for the IT Functional Program Manager [Req ID 9965] position is $120,600.00 to $156,700.00. The person selected will be placed according to his/her skills and qualifications.

ABOUT HAWAIIAN ELECTRIC COMPANIES

Hawaiian Electric Companies provide electricity and services to 95 percent of the state’s 1.4 million residents. The company is also one of the state’s leading employers and a major contributor and supporter of community and educational programs.
The demand for power that has fueled the growth of the Hawaiian Islands has been met by Hawaiian Electric Companies for well over a century. And as the next millennium unfolds, the company is committed to providing quality service and seeking clean local energy sources to power generations of Hawaii families and businesses to come. Visit us at http://hawaiianelectric.com.
Interested individuals should apply online. The application must clearly indicate the demonstrated experience/knowledge/skills/abilities the candidate possesses which specifically qualifies him/her for the position.

Responsibilities
  • Oversee the maintenance, update, and configuration of the SAP Suppy Chain Management (SCM) and Work Management (WKM) including ancillary systems. Oversee the development and implementation of enhancements following the company’s ITIL and COBIT methodologies. Oversee work order fixes and/or testing with respective Hawaiian Electric, Maui Electric, and Hawaii Electric Light technical and functional software users. May include planning, setting milestones, follow-up, functional expertise, work direction and review. Resolutions include providing training, temporary work-around solutions, redesign of business process/procedures/policies, software defect corrections and enhancements to SAP SCM/WKM and other systems. Improve business processes, procedures and policies to maximize the capabilities of SAP and standardize across Hawaiian Electric, Maui Electric, and Hawaii Electric Light. Ensure proper controls are in place to provide data integrity and system security. Initiates continuous improvement using SAP and technology processes and assists with developing short-term and long-term strategies.
  • Leads a team of people by assigning work and its associated priority, monitoring and evaluating work, and overseeing the performance, training, and development needs of the group. Acts as primary mentor to functional support staff to relate big picture program awareness and facilitate knowledge transfer.
  • Collaborate with other internal and external staff, contractors, vendors, and/or customer personnel to carry out the functions of the position.
  • Develop and administer forecasts and reports and ensure that accounting procedures and systems are aligned with overall process area and corporate goals. Define strategic roadmap for scheduling and implementation of SAP service packs, enhancement packs, and upgrades. Plan and budget the SAP SCM/WKM and other systems initiatives for all of the new configuration, forms, reports, interfaces, and enhancements including service packs, enhancement packs and upgrades. Comply and align with the ITS governance structure and methodology. Develop, maintain, monitor, and present team and system performance metrics and cost/benefit reviews.
  • Manage third party functional consultants retained to provide support in maintaining and enhancing the SAP SCM/WKM solution and other systems.
  • Proactively collaborate and network with other utilities and attend seminars or workshops that promote and/or provide “best practices” solutions.
  • Support internal and external audit initiatives as required.
  • Remain available for both scheduled and unscheduled work. Said work is occasionally required outside normal business hours and on weekends. Other duties as assigned.
  • Participates in Company emergency response activities as assigned, including any activities required to prepare for such emergency response.
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