IT Generalist at EBSCO
Atlanta, GA 30318, USA -
Full Time


Start Date

Immediate

Expiry Date

16 Oct, 25

Salary

0.0

Posted On

17 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Excel, Information Systems, Computer Science, Creativity, Communication Skills

Industry

Information Technology/IT

Description

We are a growing solar energy company based in Atlanta, serving the Southeast, committed to helping businesses transition to renewable energy through innovative solutions like Power Purchase Agreements (PPAs). Our mission is to make clean energy accessible, reliable, and financially beneficial for our customers. We build and own next-generation energy infrastructure — powering cities, businesses and institutions with reliable, renewable energy. We believe the built environment of the future will incorporate renewable power on every surface that can support it. That’s why we designed an easy-to-adopt platform that allows large-scale customers to achieve the benefits from solar energy with no upfront investment.

JOB SUMMARY

We’re seeking an IT Generalist to join our growing team. As the IT Generalist for Cherry Street Energy, you will be the main administrator, planner and implementor of our company’s information systems. This person will have high visibility across the organization with responsibility for all employees’ IT needs and managing all IT inventory. You will be expected to significantly reduce the Company’s reliance on our external IT provider by bringing most IT support in-house. This role reports to the Director of Internal Operations and Systems.

JOB REQUIREMENTS

  • Bachelor’s degree in Computer Science, Management Information Systems (MIS) or related area of study
  • Fluent in Excel
  • Experience explaining complex technical problems in non-technical terms
  • Outstanding oral and written communication skills
  • Experience managing an IT budget
  • Strategic mindset and forward thinking for company needs
  • Ability to remain calm yet persistent faced with complex challenges and use creativity to find new solutions for the company
  • Have urgency to resolve problems quickly and accurately
  • Enjoy outlining projects that are complex and distilling them down to simple tasks
  • You enjoy and find meaning in helping coworkers who need help or seem overwhelmed
Responsibilities
  • Manage all employee IT onboarding / offboarding and hardware / software upgrades.
  • Collaborates with end users to diagnose and resolve technical issues across different systems and technologies, including hardware, software, and networks.
  • Analyzes business needs and contributes to the selection of IT hardware and software to support internal business processes while maintaining a budget.
  • Maintains detailed documentation of methodologies, processes, and specifications of an organization’s IT systems and assists with the planning and scheduling of IT initiatives.
  • Installs and configures an organization’s network infrastructure including LANs, WANs, and wireless networks and monitors network performance.
  • Implements basic security measures to protect systems, networks, and data and ensures backup strategies and recovery plans are up to date.
  • Manage Operational Cost of CSE Application Stack and maintain billing cycles of licenses.
  • Serve as the point of contact for the offsite IT team.
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