IT Generalist/Field Tech at Otterbein SeniorLife

Pemberville, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Dec, 25

Salary

0.0

Posted On

26 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

End User Support, Troubleshooting, Repair, Documentation, Active Directory, Microsoft Windows, Network Cabling, MS Office Suite, Customer Service, Communication Skills, Detail Oriented, A+ Certification, Office365, Hybrid Environment

Industry

Hospitals and Health Care

Description

**Now Offering DailyPay** Otterbein Senior Life has an opening for a fulltime, salaried IT Generalist. This position is located at Otterbein SeniorLife in Pemberville, OH. The candidate will perform general maintenance and end user support tasks as well as analyze, troubleshoot and repair computer systems, hardware & peripheral equipment, both remotely and on-site. The position will do frequent travel to all Otterbein northern Ohio sites including Marblehead, Perrysburg, Monclova, Sylvania, Toledo, Cridersville, St. Mary's and Pemberville. At Otterbein, you’re more than an employee, you’re a Partner in Caring. Together, we work side by side toward a shared goal: delivering person-centered care that respects every resident and the choices they make. Whether in our vibrant communities, our welcoming small house neighborhoods, Home Health, Hospice or Home Office, we provide the highest level of compassionate, quality care. Join our team of Partners who are talented, kind, wise, funny, spirited, generous, endearing, and truly one-of-a-kind. Responsibilities: Hands-on & remote workstation & end-user support Repair, rebuild & replace desktop & laptop systems Resolve dial tone & other phone system issues Documentation – Inventory, Support Center, Hardware, Software Support organization-wide Hikvision Camera System Support organization-wide server based Nurse & Emergency Call Systems Qualifications: Minimum 2 years’ experience supporting the I/T needs for multiple locations Customer 1st Mentality Proficient with MS Office Suite of products Knowledge & working experience with Active Directory Knowledge & working experience with Microsoft Windows O/S Knowledge of network cabling Organized and Detail Oriented A+ certification (additional I/T related certification is a plus) BS degree with an I/T or business related major or equivalent work experience Experience with Office365, working in a hybrid environment Strong written, verbal & interpersonal communications skills as well as an ability to work well independently & in a team environment. BENEFITS* Health & Wellness Medical Insurance with free virtual doctor visits Vision & Dental Insurance Pet Insurance Life Insurance Employee Assistance Program (EAP) for personal and professional support Financial Security 401(k) Retirement Savings Plan with company match Paid Time Off (PTO) that accrues immediately from day one Paid Holidays for a healthy work-life balance Access to DailyPay, enabling you to access up to 100% of your earned wages on a daily basis Tuition Reimbursement up to $5,250 per year for ANY field of study Tuition Discounts through exclusive partnerships with the University of Cincinnati, University of Toledo, and Hondros College Employee-Sponsored Crisis Fund available for those facing unforeseen challenges Legal & Identity Theft Protection Growth & Development University Partnerships with University of Cincinnati, University of Toledo, and Hondros College for exclusive tuition discounts Multiple Partner Discounts available for various products and services through Access Perks Access to 1,000s of hours of personal and professional development material through RightNow Media @ Work *Some benefits, including PTO and tuition reimbursement, are based on hours worked. Why work for Otterbein SeniorLife: For more than 100 years, Otterbein has provided senior housing options rooted in respect and community. We’re a non-profit 501(c)(3) health and human service organization, so our values and initiatives are focused on serving our residents. Otterbein SeniorLife consists of lifestyle communities, revolutionary small house neighborhoods, home health, and hospice care in Ohio and Indiana. We offer different lifestyle options for seniors through independent living, assisted living, skilled nursing, rehab, memory support, respite care, in-home care, and hospice services. Apply today and begin a meaningful career as an IT Generalist at Otterbein!

Responsibilities

The IT Generalist will perform general maintenance and end user support tasks, analyze, troubleshoot, and repair computer systems and hardware. This role involves both remote and on-site support, requiring frequent travel to various locations in northern Ohio.